Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Excellent quick service a Thankyou so much”

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Posted 6 years ago

“very good service and quick delivery”

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Posted 6 years ago

“Customer service 5/5”

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Posted 6 years ago

“Delivered on time in very good condition, thanks”

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Posted 6 years ago

“Very impressed with the customer service. An issue with transport damage was quickly sorted out. Ex collect and prompt response.”

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Posted 6 years ago

“I placed an online order for some decking boards i received a call to tell me the delivery date and time and all was perfect until the delivery, he pulled up at my house he brings the timber to my door put the timber down all i got from him was a couple of grunts and the delivery note pushed into my hand and he left. A smile or even a good day would have been nice but no he was just miserable b****** that was the only thing that let Savoy Timber down”

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Posted 6 years ago

“The order for custom built garden gate was mad in late May but not delivered until the beginning of September. A text message was supposed to be sent advising the day of delivery this was not done and therefore the gate was left outside our house. The cross members of the gate were not attached to the gate and fell out during unpacking.”

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Posted 6 years ago

“Delivery a complete nightmare. Never again!!!!!”

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Posted 6 years ago

“I ordered a 6 inch wide door casing. The one that was delivered, was considerably less than 6 inches wide, therefore, on the whole, defeating the object of ordering it in the first place. I'm very disappointed to be honest. In my world, 6 inches means 6 inches !”

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Posted 6 years ago

“My worktop arrived damaged. I opted to have it cut to size though the veneer had been chipped in the process. It was also missing the free edging trim. I relayed all my problems to a customer service representative. I then received a 2nd worktop and yet again, no edging trim. Numerous attempts to rectify these problems has taken a number of emails and at least 6 phone calls. No apology. I'm still waiting for the edging trim.”

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Posted 6 years ago

“As described, thank you”

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Posted 6 years ago

“Was looking for timber decking for a project, and found Savoy timber, I have to say their price was unbeatable, communication was excellent and delivery was fast and efficient, product met my expectations. I would not hesitate in using again or recommending.”

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Posted 6 years ago

“Great service, fast delivery.”

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Posted 6 years ago

“Ordered online on a Sunday afternoon and was phoned Monday morning and order was delivered Monday afternoon , very happy with the quick delivery”

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Posted 6 years ago

“Very impressed with service and delivery”

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Posted 6 years ago

“The decking arrived within the timescale indicated and they arevjust right for whstvi wanted”

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Posted 6 years ago

“Met all expectations.”

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Posted 6 years ago

“I have only received half my order, and that was short of 10 Decking boards, should have received 80 Decking boards only recieved 30. and I've PAID FOR DELIVERY.”

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Posted 6 years ago

“The kitchen worktop I purchased was excellent and well packaged. I would highly recommend and would purchase from them again.”

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Posted 6 years ago

“I bought a decking kit, really good quality, easy to put together. Thank you.”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews