Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,789 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an amazing company, from pressing purchase the wigan branch had called me within 2 minutes to arrange free next day delivery. Delivery guy really helpful and polite! Perfect quality wood, all straight no bows, knots or splinters.”

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Posted 5 years ago

“Service has been excellent from order to delivery. Can’t thank Megan & Bart enough for all of their help. So pleased i ordered our composite decking with Savoy! Just got to find the time to build it 😂”

Savoy Timber 5 star review on 27th September 2021

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Posted 5 years ago

“Very poor quality wood would never use Savoy again”

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Posted 5 years ago

Hello, i am so sorry that you were not happy with the quality of the goods that you received i have passed this on to the store manager and asked he look in to this for you and contact you to discuss. Kind regards Savoy Timber

Posted 5 years ago

“So pleased how quick and easy it was to order my kitchen worktop. Delivery super fast and worktop well packaged for protection! Customer Services was also very helpful when needing the worktop cut to size 😁 thank you and will recommend to friends!”

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Posted 5 years ago

“The website worked well and my delivery arrived sooner than expected.”

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Posted 5 years ago

“Decking arrived in good time and exactly as described”

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Posted 5 years ago

“I ordered composite decking samples which were delivered promptly. Will definitely be looking to place an order once decided on colour.”

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Posted 5 years ago

“use these people a lot because they are so friendly and knowledgeable between them. I am disabled and they cant do enough to help.”

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Posted 5 years ago

“Brilliant service, ordered decking on Monday it arrived 2 days later, great driver Joe, really helpful, not a problem for him unloading where i requested ,”

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Posted 5 years ago

“Samples I ordered arrived in a few days and looked exactly like they did on line”

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Posted 5 years ago

“I'm absolutely delighted with the service and excellent efficiency I've been shown.”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Great service arrived on time”

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Posted 5 years ago

“Excellent service from your staff after we had made a mistake on our original order, they sorted that with absolutely no fuss. Delivery driver was an absolute legend, all round top service and we shall use you guys again.”

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Posted 5 years ago

“Prompt delivery, good product and friendly staff”

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Posted 5 years ago

“Tried local timber merchants in North Wales where I live and priced out so looked elsewhere and found savoy timber FANTASTIC Great prices very turned on company easy to navigate website and offering superb service and quality decking My order was sorted immediately and delivered very promptly I'm delighted and will certainly tell local people about them”

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Posted 5 years ago

“Lovely product. Easy to assemble. Love it”

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Posted 5 years ago

“Having ordered 18mm decking and received 15mm, I was not impressed especially as this decking was for a client's exhibition stand and there was no means/time to return/replace. Then to quote from words is the description "Please note all decking board sizes are approximate and timber decking is subject to dimensional movement." Shouldn't be when its machine cut!”

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Posted 5 years ago

“Excellent service was called day before delivery then again 1 hour before delivery arrived. Driver was very helpful and polite”

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Posted 5 years ago

“Great customer service and great value for money”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,789 reviews