Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,789 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time, delivery driver was excellent and so were the products.”

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Posted 5 years ago

“Absolutely excellent service. Arrived very quickly and fantastic quality. In particular, Neil, the delivery man, is an absolute credit to your company. He went above and beyond when delivering and put the boards in my back garden for me as I have just had a baby. His manner and professionalism are something to be recognised.”

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Posted 5 years ago

“Helpful staff some bits of timber could be better quality”

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Posted 5 years ago

“Good quality product and quick delivery”

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Posted 5 years ago

“Ordered wood on line and picked it up next day. It was waiting for me and it was taken the car. A very good service”

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Posted 5 years ago

“Staff always very helpful”

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Posted 5 years ago

“Fabulous service, bought some skirting boards online from here because they were the best price. I was initially worried that I had done the order wrong when I received an email saying it was ready to collect at Wigan. However, after ringing the Blackpool branch they confirmed it was simply a technical error. Nice friendly man on the phone, who confirmed my order was there ready to pick up when ever I was ready . Picked up no problem, no queues and helpful staff. Went through to the back to pick up my order where the men were great. Funny, friendly and professional. They even offered to carry it to my car which I declined, but was grateful for, as I usually have my children in tow and that offer in other circumstances would have been extremely appreciated. Other shops could learn a lot from Savoy and their excellent service!”

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Posted 5 years ago

“Second time I have ordered decking kits from here. Good product. Can I also add that on each occasion the delivery drivers were really good”

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Posted 5 years ago

“Ordered 4 fence panels on a Sunday and were delivered on the Wednesday! Really good quality, excellent servuce”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Easy to order materials. Was told when materials would be delivered and driver was more than helpful to help with unloading. Plenty of communication from the moment i ordered to the min its was dropped off. Plus the standard of wood was great. Deffo use again”

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Posted 5 years ago

“The delivery driver was unloading the timber onto a grassed area never rang bell to ask where we wanted it never spoke at all when we asked him to stop. Did move it onto concrete but still never spoke. If he had rung bell his job would have been easier as we moved the car to enable him to pull truck onto drive.”

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Posted 5 years ago

Hello, i do apologise that you were not happy with the service this time from ourselves, we have been informed that a manager has contacted you to discuss the issues from the Blackpool store. We are sorry that the high standards we do provide has not met your expectations this time, we do hope to be able to help you in the future with any purchases. Kind regards Savoy Timber team

Posted 5 years ago

“These guys are cheap and so good they try to deliver it twice hahahahaha brilliant well done savoy will be using again shortly”

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Posted 5 years ago

“Great friendly and fast service from Savoy”

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Posted 5 years ago

“Ordered 80 square spindles. Received 80 turned spindles. Only reason why not 1star rev. Because they were quick to organise a replacement, tho I’ve had to wait until they were collected for the new ones to be despatched”

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Posted 5 years ago

“Ordered 6x2 timber and decking delivered on time could have had it earlier. All timber was excellent quality no splits in the decking ends or timber and straight really pleased . Definitely recommend”

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Posted 5 years ago

“Great product with timely delivery”

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Posted 5 years ago

“Excellent product and quick delivery A1”

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Posted 5 years ago

“Excellent service. I bought a Zenith worktop. Very fast turnround and easy delivery”

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Posted 5 years ago

“Always good prices. Sometimes the timber is warped but you get what you pay for”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,789 reviews