Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,789 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase was easily completed online. The turn around of the order was very, very quick. HOWEVER, Savoy were badly let down by their courier service (Tuffnells) who did NOT message me on the day of delivery. I had left the house and my family were due to leave within the next 10 minutes or so, when they arrived UNANNOUNCED! 10 more minutes and the house would have been empty. I have held a star rating since Savoy were let down by their third party.”

Helpful Report

Posted 5 years ago

“Ordered online and paid then told by store that the items had been discontinued then to be told by the national sales team they had not then the items eventually got delivered and put in the hallway in the way for a disabled person which led to much difficulty to get them moved also been charged for edging strips when they was advertised as included with the worktops of 3000mm of which 3 we ordered including the breakfast bar. Was not impressed and will think again before ordering from here.”

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Posted 5 years ago

“As usual no disappointment.”

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Posted 5 years ago

“Only a small delivery but delivery with a smile”

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Posted 5 years ago

“Very good price , excellent delivery , the quality was poor 3 out of 25 damaged beyond repair probably because 18m just isnt thick enough for decking. I couldnt wait another week or more so i had to reduce my decking by 3 x 120 and use the broken ones as packers .”

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Posted 5 years ago

“Very helpful and great delivery”

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Posted 5 years ago

“Ordered 5 off 5.1 Mtr lengths of value decking boards the boards were not warped but there was a odd knot that had come out, a gouge about 50mm out of another length and one of the lengths had a split for about 150 mm from the end, and I needed the whole length, my only gripe is why don’t the people getting the timber ready for delivery check for splits, when I pay for timber at the high price it is at present, I expect it to be free from splits and damage, that said it’s much better timber than from wickes and b and q”

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Posted 5 years ago

“Wonderful customer service. Nothing is too much trouble for them.”

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Posted 5 years ago

“Iwas very pleased with my purchase.the delivery driver was very helpful.Iwould order from them again.”

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Posted 5 years ago

“I've used savoy Timber for many years, they supply great products at very competitive prices and deliver on time.”

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Posted 5 years ago

“Purchased a sample of calderia worktop, we have viewed this worktop in Howdens. We wanted a sample for our mood board to create our colour scheme. What we received looks nothing like the worktop. Pale grey and more like a strip of edging, which you dont get with compact laminate. It did however arrive quickly.”

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Posted 5 years ago

“Good product, good delivery”

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Posted 5 years ago

“Very good service, would highly recommend this place 👍”

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Posted 5 years ago

“delivery prompt and good service”

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Posted 5 years ago

“Great service at competative prices.”

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Posted 5 years ago

“Not yet ordered but they are very attentive to my questions and the sample was here in no time”

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Posted 5 years ago

“Delivery on time. Perfect every time. This is our 2nd purchase and not disappointed. Special thanks to the Delivery driver for getting to us early and for his great customer service. Highly recommend.”

Savoy Timber 5 star review on 24th August 2021

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Posted 5 years ago

Lovely Job looks great ! thank's for the great review !

Posted 5 years ago

“Great price and quick delivery. Will use again.”

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Posted 5 years ago

“Placed my order at 1pm Sunday afternoon was contacted within 15 minutes to arrange delivery for the following Tuesday. I thought this was good but then got a phone call on the Monday morning asking if they could deliver that day. Arrived just after 1pm so was absolutely delighted with the service provided.”

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Posted 5 years ago

“Hi, I think the service and staff are excellent. I can’t say how helpful they are .”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,789 reviews