Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,789 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of timber. I've placed 2 orders and both arrived within stated time frame. No missing items, would recommend.”

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Posted 5 years ago

“Quick response to sample request looks like a great product”

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Posted 5 years ago

“Fantastic quick response and delivery. Good quality timber. Very friendly and helpful delivery driver. Will use again.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I ordered my timber on line and followed this up with a cutting list via email. Within minutes I had confirmation of my order and was given a delivery date. The timber arrived as promised and all the cuts were exactly as requested. I have used Savoy many times and will continue to do so as they never let you down. Thank you”

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Posted 5 years ago

“Incorrect delivery, but sorted eventually and satisfactory refund given.”

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Posted 5 years ago

“Excellent customer service. Order acknowledged and kept up to date re order. Very quick delivery too. All good.”

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Posted 5 years ago

“Great service. Driver was really helpful taking the timber in to the garden. Competitive prices and would use again. Thanks.”

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Posted 5 years ago

“Excellent service, helpful and friendly staff. Would not hesitate to recommend.”

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Posted 5 years ago

“I ordered three doors of three different sizes. As these were made-to-measure, no trimming was required. The faces were already primed. The packaging included 2 sheets of 6mm MDF, which will come in very useful. The finish was good and consistent. No problems.”

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Posted 5 years ago

“Competitive pricing reliable delivery ,excellent service.”

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Posted 5 years ago

“The purchase worked well enough, but the customer service was rubbish! I had a minor complaint involving a faulty piece of decking that was cracked right through. Should have been easy to deal with but after supplying photographs of the faulty timber as requested, I was just ignored and I heard nothing more from Savoy Timber. The options below don't allow me to say that I communicated with them by phone AND email. They also don't allow me to say that the complaint remains unresolved”

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Posted 5 years ago

“Very efficiently dealt with the enquiries and also arranged for the items to be delivered from a different branch when the local branch did not have the items in stock. Will definitely use them again and have also recommended them to others”

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Posted 5 years ago

“Ordered a rail in a box as best I’d seen anywhere. Minor issue over delivery but spoke to Scott and he sorted it out. Great customer service. Arrived the next day. Great product, very happy.”

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Posted 5 years ago

“good price!!!”

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Posted 5 years ago

“Just what i needed and a quick delivery”

Savoy Timber 5 star review on 31st August 2021

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Posted 5 years ago

Glad we could help !

Posted 5 years ago

“The service was excellent. We ordered online and the work surfaces arrived within a few days. They were really well packed and the driver was very helpful and friendly. We were very pleased and would certainly order from Savoy Timber again.”

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Posted 5 years ago

“Excellent service delivered as advised, driver off loaded sleepers and stored them as per my request.”

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Posted 5 years ago

“Would 100% recommend savory Timber, brilliant customer service and delivery was very fast. 👍”

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Posted 5 years ago

“Staff late opening had a driver paid by the hour stood waiting to get it when advertised 8pm opening. Busy moving wood around the yard and wouldn’t let me driver in as they were not ready to open if that happens every morning I suggest staff getting in at 7.30 Also post Crete very expensive. Price on wood competitive”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,789 reviews