Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales staff member Cala was great, a small item of our order didn't arrive with the larger items, so I emailed and Cala replied almost immediately apologising and promising to send it out to us by 1st class post..........but, a little disappointed in delivery time. It was stated on the website that 2 day delivery was possible, didn't realise this was only for local delivery to the north west until I placed and paid for the order. I received the email which stated delivery would be week commencing 18th Jan. Delivery arrived 26th Jan. (Small 2 inch chip on the side of the worktop, hope it'll be what's cut off the end). Nice worktop, should look great.”

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Posted 4 years ago

“Excellent service, prompt delivery, didn't expect the delivery for 7 days, very surprised it turning up on the same day as ordered.”

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Posted 4 years ago

“Great samples & super fast delivery. Thank you!”

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Posted 4 years ago

“Excellent worktop at a very good price and very quick delivery.”

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Posted 4 years ago

“Sent for sample on Sunday dispatched on Monday can't be any better than that also email enquiry answered in less than an hour I will definitely be buying my worktops soon as I'm ready thanks”

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Posted 4 years ago

“Straightforward ordering...straightforward delivery....excellent product value and customer service.”

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Posted 4 years ago

“Always use Savoy Timber for any diy jobs that I am doing. Very competitive prices and staff are always willing to help”

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Posted 4 years ago

“Excellent product and customer service - highly recommend”

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Posted 4 years ago

“Got some samples for my new kitchen worktops . They came fast and worktops look really good and the best price i have been given so far for quality”

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Posted 4 years ago

“Really beautiful worktops.”

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Posted 4 years ago

“I fully recommend Savoy Timber our order came early will use again”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Really pleased with my new bifold kitchen door. Had been searching for a non standard size folding door for my very small kitchen for months without success but then found Savoy Timber website. Lead time 6/8 weeks for made to measure door delivered bang on 6 weeks. Now been fitted & it looks great, chippie also praised quality. Thank you Savoy Timber would definitely recommend.”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Excellent quality product. Shopped around for weeks and found my worktop, at least half the price of anywhere else - so was very sceptical as I often believe ‘if something appears too good to be true, it usually is’.... but I decided to trust the excellent reviews and am so glad I did. So, so pleased with my purchase. Superb value for money! Thank you Savoy Timber”

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Posted 4 years ago

“Very easy to buy from Savoy and delivery was quick and efficient.”

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Posted 4 years ago

“Online ordering for collection is a good option as diyers can order products without feeling embarrased or intimidated. Thank you.”

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Posted 4 years ago

“Received very promptly,thank you”

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Posted 4 years ago

“Samples came super quick and pricing seems better than other suppliers we have researched.”

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Posted 4 years ago

“Great service after unable to order online phoned and was sorted out .great customer service delivery driver was very polite great value products will be recommending to all my friends thank you”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews