Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online, very prompt service, driver/delivery man very helpful. I will definitely use Savoy Timber again.”

Helpful Report

Posted 4 years ago

“Quick delivery, product as expected”

Helpful Report

Posted 4 years ago

“Excellent service. Kept up to date via email regarding the progress of the order. Really reasonable prices and packaged we'll to avoid damage. Will defo order again!”

Helpful Report

Posted 4 years ago

“Fantastic service and excellent quality. And the delivery service was fantastic as well . Two very helpful delivery chaps. They gave 110 % thank you very much indeed”

Helpful Report

Posted 4 years ago

“Great helpful service”

Helpful Report

Posted 4 years ago

“Great price super quick delivery very pleased all round”

Helpful Report

Posted 4 years ago

“The product hasn’t arrived yet.”

Helpful Report

Posted 4 years ago

“Great friendly service and always more than happy to serve the customers needs .”

Helpful Report

Posted 4 years ago

“Easy ordering on web site prompt delivery”

Helpful Report

Posted 4 years ago

“Very good doors and really good quality and the service was excellent”

Helpful Report

Posted 4 years ago

“They have a good range of doors to choose from. My 'oak' bi-fold door looks very good quality (apart from a minor dent). Delivery was as expected and the protective packaging was excellent. There were no instructions but even after I'd asked for some, what I got wasn't very clear. For that reason I haven't yet hung it. The packet of fittings was already open, so I wasn't sure that I'd got everything. There was supposed to be a door knob but that was missing. When they sent one, it was more suitable for a kitchen cupboard rather than a full sized door. For an internal door, costing well over £200, this wasn't too good an experience.”

Helpful Report

Posted 4 years ago

“Absolutely amazing service ordered timber in the evening got a phone call the next day to see if I was ok for delivery that day.”

Helpful Report

Posted 4 years ago

“Really helpful regarding delivery”

Helpful Report

Posted 4 years ago

“I placed an order for a sample pack for decking this was delivered within 3 days, Now just deciding which one then a order will be placed.”

Helpful Report

Posted 4 years ago

“Ordered a new worktop for my kitchen, it arrived within a few days, the quality is excellent I’m so please I chose savoy. My delivery driver was so lovely and courteous and handled my delivery in a professional covid safe manner . I really couldn’t ask for better service. I have used your services before and will continue to use them again in the future.”

Helpful Report

Posted 4 years ago

“Very happy with the service and product. Thank you”

Helpful Report

Posted 4 years ago

“Quality of the decking was great despite the thickness being less than advertised (14-15mm instead of the 19mm ordered). Have ordered multiple times in the past and keep coming back and will continue to do so, just not for value decking, will stick to premium. Great delivery service also.”

Helpful Report

Posted 4 years ago

“Great product delivered next day great customer service, always use savoy timber.”

Helpful Report

Posted 4 years ago

“Good choice of worktops, reasonable price, good selection, delivered by a nice gentleman, friendly and polite, thank you.”

Helpful Report

Posted 4 years ago

“Good quality oak work surface I’m using for a bespoke shaker style unit. Could have been delivered slightly quicker but in the current circumstances it’s understandable.”

Helpful Report

Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews