Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

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“Very pleased with price and service.”

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Posted 5 years ago

“No issues, exact order quick delivery no fuss”

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Posted 5 years ago

“Great service in difficult times.”

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Posted 5 years ago

“Selection at Savoy was very good and ordering online was easy. Phone call confirmation and items delivered by very friendly driver. Will definitely use Savoy again, never had a bad experience yet.”

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Posted 5 years ago

“Brilliant service couldnt be more delighted.”

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Posted 5 years ago

“Excellent supply and delivery service allowed me to complete repairs to my decking during lockdown 😊”

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Posted 5 years ago

“Very fast delivery, very professional. Happy customer :)”

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Posted 5 years ago

“Order arrived unexpectedly quickly as order screen said up to 7 days. Delivered and placed where required by deliveryman. Excellent service.”

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Posted 5 years ago

“Always helpful and give good value”

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Posted 5 years ago

“Fast friendly reliable service would definitely recommend”

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Posted 5 years ago

“Excellent products at good pricedelivered on time strongly recommended”

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Posted 5 years ago

“Fast and efficient. Very professional.”

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Posted 5 years ago

“Competitive prices very good delivery”

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Posted 5 years ago

“I love your company. Your prices are so good. Products great. Delays on delivery couldn’t be helped due to COVID and excess demand. Overall I’m very happy. Will definitely be back 😊👍🏻”

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Posted 5 years ago

“Thank you for being so prompt with my delivery especially as you were closed for a while and had back orders to deal with too. Very pleasant and helpful staff including delivery man. Thank you.”

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Posted 5 years ago

“Great price. Delivery when said.”

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Posted 5 years ago

“Excellent value decking kit, delivered earlier than expected, despite lockdown difficulties, with very reasonable delivery costs. I have used Savoy on a number of occasions for a variety of products and have always found the staff helpful, the service exceptional and the prices very competitive. I will definitely keep using Savoy Timber.”

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Posted 5 years ago

“Door took months to arrive and turned up wrong measurements. Poor communications. Door sent back and then no contact or returned emails and no return calls. Lost order and failed to email after numerous emails. Eventually the door was returned but what a performance and no apology f Or the very poor service received.”

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Posted 5 years ago

Dear Sharon, Thanks for taking the time to review our services . We are really sorry we made a mistake. We are sorry it has taken a bit of time to sort out .I have tried to call you but we have a wrong number on file for you from when the order was placed online ,so this meant we have not had a number to call you on. This has been a very busy period due to the covid situation and we do really appreciate how patient you have been while we got this sorted our for you . Kind Regards Savoy timber

Posted 5 years ago

“excellent as usual”

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Posted 5 years ago

“Excellent product, price and service, thank you.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews