Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Friendly driver”

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Posted 6 years ago

“Two of the rafters were not of great quality Slightly damaged”

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Posted 6 years ago

Hi there, have you sent in images of the faulty boards ?

Posted 6 years ago

“Have ordered a few times from Savoy Timber. Always been fast delivery and a courtesy call to arrange a suitable date & time. Will be using again in the future.”

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Posted 6 years ago

“very Happy excellent service and very friendly staff”

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Posted 6 years ago

“Good delivery service”

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Posted 6 years ago

“Best prises, great service, prompt delivery & really great guy! Will definitely be using Savoy Timber again Paul”

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Posted 6 years ago

“Delivery was as specified product was as better than expected”

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Posted 6 years ago

“Arrived as stated guck easy”

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Posted 6 years ago

“Delivery issue was resolved very quickly and efficiently”

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Posted 6 years ago

“Very happy with service recieved, particularly from Meg. Driver also really courteous and helpful. 5 star all round.”

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Posted 6 years ago

“Custom doors, dead on. Look wonderful and easy to fit.”

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Posted 6 years ago

“Got what I wanted when I wanted it”

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Posted 6 years ago

“very good product although cheap in price looks very good thank you for a quick and effective service. some issue with delivery as it came in too loads but that didn't really matter.”

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Posted 6 years ago

“Well l can rate this Company first class. I ordered on the Monday and it was delivered on Wednesday, you can’t get much quicker than that. And the delivery man was so pleasant and helpful. Thank you for a perfect service.”

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Posted 6 years ago

“Great product and customer service would recommend. Thank you.”

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Posted 6 years ago

“thought with the decking boards being so cheap (did price every other companies)that there might be a few dodgy boards and perhaps older ones, but no every one has been 1st class.Very pleased”

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Posted 6 years ago

“Found my worktop in B & Q at £140 a length and managed to contact Wilson Art who supply B & Q they told me Savoy Timber also supply the same work top, without the ABS edge when I looked £95 per 3m length and did a 1500 breakfast bar also B & Q price came in at £680 and I have managed to get my worktops eith Savoy Timber for £409 inc delivery very pleased as the saving helps alot and this is why I used Savoy Timber, very good service, very pleased.”

Savoy Timber 5 star review on 19th July 2019

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Posted 6 years ago

Glad you happy with our service. thanks so much for the feedback

Posted 6 years ago

“Excellent product and a very good delivery service. The decking kit easy to install and looks great.”

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Posted 6 years ago

“Overall fairly happy with the service and product though there were a few issues. As other reviews have warned, nearly half of decking had splits in the end, which wasnt too much of a concern for me as I needed to trim it down, and is to be expected from the cheapest decking they have. I also feel nearly £40 delivery on a order that wasnt even over £135 seems little steep, especially as it only becomes apparent right at the end. However, it still worked out much cheaper than other suppliers and products, however if you need perfect, sturdy decking, I wouldn't go for the cheapest option. If cheap is all that's required though, this is a perfect choice”

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Posted 6 years ago

“Good value for money and delivery was good, but grumpy staff”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews