Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,842 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,842 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Very happy with the doors and would recommend both the doors and Savoy Timber Wigan depot. I didn't measure properly due to a warp in the middle of my wall that I missed. Customer services were excellent and went above and beyond to help me resolve my problem. Thanks”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Really great product will definitely be using in the future”

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Posted 7 years ago

“I ordered a decking kit 6m by 4.2 It said when I was ordering it that the longest length is what the length of the boards would be but instead when It was delivered I got 4.2 meter lengths when I spoke to you about it. I was told there was nothing could be done. I have attached the picture. The decking just wont work being in shorter lengths”

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Posted 7 years ago

Good afternoon, I will look into this for you straightaway on first inspection your order was placed for 4.2m in length and 6m in width hence why the 4.2m boards were sent - if you would like us to amend and change the order that will not be a problem. I will contact you to arrange this kind regards Savoy Timber

Posted 7 years ago

“Great price, quick delivery, very happy.”

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Posted 7 years ago

“Great products, great service as always”

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Posted 7 years ago

“delivered on time”

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Posted 7 years ago

“Delivery was prompt and wood finish of pergola well machined. Assembly within next few weeks”

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Posted 7 years ago

“Excellent wooden stakes quite suitable for the intended application - that of displaying election posters.. Some what inconvenient requiring that a signataure on receipt of goods delivered was required for such a low value of goods. Is it not possible to offer a no 'signature reqiured' delivery service”

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Posted 7 years ago

“Delivery was very good and the quality off the doors and Door-frames very good”

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Posted 7 years ago

“Had damaged worktop from you trying to resolve this has been a nightmare you have been so difficult”

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Posted 7 years ago

“First class service all the way from first website "chat line" contact to delivery.”

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Posted 7 years ago

“Good service and arrived promptly”

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Posted 7 years ago

“Received item quickly and item was as described”

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Posted 7 years ago

“It resolved a problem because we could not buy a door to fit our openings. and this bespoke door was off good quality.”

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Posted 7 years ago

“Excellent response to technical queries and slick order process. Tuffnell delivery left a lot to be desired. No-show on the appointed day and no advice from them. (They had delivered to the wrong address). Ann-Marie did a great job in tracking down the problem and keeping me informed once I had told you that it had not arrived. One suggestion for you.... The manufacturers leaflet enclosed with the Zenith laminate worktop clearly states that the 3m long sheets are carried upright to avoid damage. I recommend that you attach clear and obvious handling advice on the outside of your packaging. The Tuffnells guy didnt know how and encouraged me to help him carry it flat. Luckily it survived! Others may not be so lucky. Really happy with the Savoy service in all other respects and I would recommend you to others. Thanks, Dave Wallis”

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Posted 7 years ago

“good product,but would have helped if you gave a hint on how to put it together,no instructions with kit.”

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Posted 7 years ago

“A very competitive price for the timber i ordered, i spoke to a customer services advisor and she was very helpful with my and it and the timber was delivered on time,excellent service from this company i will certainly be buying from them again!!”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“An excellent service, product ordered and delivered. Well packed and speedy delivery, I wouldn't hesitate to recommend Savoy Timber”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,842 reviews