Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,789 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service”

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Posted 5 years ago

“Lovely worktop and delivery earlier than expected. Thank you!”

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Posted 5 years ago

“Very pleased with my composit decking delivery, very easy from start to finish, just like to say big thank you to our delivery driver, he was very helpful”

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Posted 5 years ago

“What I wanted when I needed it. Great service from driver. Had same driver each time on my decking work and spot on. 3 x 2 had a fair old bend it but got round it 😊”

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Posted 5 years ago

“Received part of my order for my original delivery date. Was told my next date the additional items would be received. Called to confirm in the morning and was told yes my delivery was on the vann waited all afternoon and called again to be told that my delivery was bit coming”

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Posted 5 years ago

“Excellent service and customer communications. We purchased budget decking planks which is exactly what we received and they did the job brilliantly - highly recommend”

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Posted 5 years ago

“Savoy timber are great to deal with however their couriers are not as good. Missing parts, parts just left and driver didn't even ring the doorbell. However customer service had it under control and solved the issue.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent service, Quick delivery and good quality materials, will use again.”

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Posted 5 years ago

“Excellent service Delivery on time”

Savoy Timber 5 star review on 17th August 2021

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Posted 5 years ago

“Great service...loads of decking boards delivered on time, Dave the delivery guy was really helpful. Would happily shop there again.”

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Posted 5 years ago

“The initial delivery was incomplete but, after a phone call, the missing part of the order was dispatched on a 24hr delivery. The first delivery was on a Friday and the balance arrived on the following Monday. Despite the hiccup can't fault their response”

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Posted 5 years ago

“Great service,”

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Posted 5 years ago

“My order came before I expected. Everything was very efficient.”

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Posted 5 years ago

“Great service will recommend”

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Posted 5 years ago

“My items were dispatch quickly but didn’t turn up. I contacted you only to be told that the courier returned them as damaged but I was not informed of this. I now have to wait an extra week before they are dispatched again and may not get them to complete my decking before I have to return to work.”

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Posted 5 years ago

“Order still not arrived due 12.08.21”

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Posted 5 years ago

“Outstanding service from order to delivery. Driver (Ursen ?) even brought it round to my back garden which was a total relief as I live alone and the fence panels were much bigger than I can manage. He is a total gentleman. No complaints- 1,000% satisfaction. Would happily recommend Savoy to anybody.”

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Posted 5 years ago

“Excellent customer service & speedy & punctual delivery.”

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Posted 5 years ago

“Product calculator was accurate. Products arrived in perfect condition. Order was complete (no missing or wrong items) Delivery was on time. Communication from Savoy leading up to the delivery was perfect. Will use them again.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,789 reviews