Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Delivery hopeless poor ,3days late. Communication from your company poor, promises to ring back not followed up. Order incomplete, missing an important part.”

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Posted 7 years ago

“Good quality, slightly let down by delivery times.”

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Posted 7 years ago

“Extremely quick delivery and great pricing. My second order in a month.”

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Posted 7 years ago

“Just as advertised great value and delivery as well as fantastic price”

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Posted 7 years ago

“Order number 8516. Delivery was arranged for 10.07.18 ( I received email confirming this). Made arrangements for someone to in. No delivery, no explanation, no phone call or message. Delivery came the following day. unfortunately only part if it was delivered and the driver didn't know when the rest would come. I rang Savoy on the 11.07.18 asking what was happening, they promised to ring me back but haven't. Its the 12th today and no explanation as to where the rest of my products are. Very disappointed.”

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Posted 7 years ago

“my 65 year old father shouldent have to lifted it quite a long way because only 1 delivery person”

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Posted 7 years ago

“Fast delivery good price we’ll be ordering more very soon”

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Posted 7 years ago

“Delivered ahead of schedule and even unpacked the timber and left it where I specified while I was out. Great service”

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Posted 7 years ago

“Wasn’t cut to correct size ordered”

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Posted 7 years ago

Hi there, apologies that the worktop was not cut to your correct size - we can refund you the difference between the cut to size price and the normal price if you could let us know the size your worktop has been cut to, regards Savoy Timber

Posted 7 years ago

“2.4x3.0m decking kit ordered, wrong size planks sent and wrong joist's- already started the job before realising, phoned to check and was told I had enough to cut them down to suit or wait 2 days for a swap.. No point buying a kit!”

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Posted 7 years ago

Hi there I apologise for the incorrect boards being sent we will of course offer a partial refund if you have had to cut down your boards.

Posted 7 years ago

“Good quality, good service”

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Posted 7 years ago

“Good price, easy to order, very fast delivery, can’t ask for more 😁”

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Posted 7 years ago

“On the day of delivery I received a call from your driver "Dave" who informed me that he was about 20 mins away in Winsford. Sure enough he arrived when he said he would and promptly offloaded the Decking Kit in about 10-15 minutes. He was also kind enough to put almost all of the timber in my garage. He also went out of his way to advise on using the correct preservative treatment when the decking is in situ. A big thank you to Dave and the company who I would gladly recommend to anyone. Brian McGovern”

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Posted 7 years ago

“Quick,efficient service.”

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Posted 7 years ago

“Lovely item”

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Posted 7 years ago

“Before purchasing wood I needed some information and found customer service very helpful. The range and the quality is so good and prices so reasonable that no other supplier near my place could supply. I very strongly recommend Savoytimber.”

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Posted 7 years ago

“one pack of the boards were split on the ends”

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Posted 7 years ago

Hi there, if you require the boards to replaced please let us know and we will organise a replacement

Posted 7 years ago

“My delivery was a day earlier than expected due to Savoy being proactive. Thank you. The decking material ordered looks quality and value for money.”

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Posted 7 years ago

“Only half the product ordered arrived on delivery day.”

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Posted 7 years ago

Hi there are you in receipt of your full consignment now? If not please let us know and apologies for the delay in your delivery

Posted 7 years ago

“Exactly what I was looking for with very fast delivery and at a great price too!”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews