Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“placed online order and delivered within days of placing good service level from ordering and delivering very hrlpful”

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Posted 4 years ago

“Brilliant service and choice of materials.”

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Posted 4 years ago

“I have ordered both online and over the phone always delivered within a few days. would not consider going anywhere else. I would say the only disappointment is that they will not cut the wood to size if ordering online or over the phone.”

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Posted 4 years ago

“Website easy to use and items delivered on agreed date. However a couple of decking boards were split, hence the three stars. Overall, happy.”

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Posted 4 years ago

“Excellent service and fantastic products at a very competitive price”

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Posted 4 years ago

“Fantastic service, bespoke doors, well made, well packaged delivered on time”

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Posted 4 years ago

“Good quality wood, reasonably priced, quick refund on out of stock item, would use again and recommend”

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Posted 4 years ago

“Really pleased, great price , delivered sooner than originally said, great communication”

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Posted 4 years ago

“Great service ,from order to delivery, good product at good prices, have used savoy a few times and have always delived...highly recommended.”

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Posted 4 years ago

“Probably the most twisted out of shape handrail I’ve ever used, as for fixing brackets not really a great size for fixing the handrail, does anyone check that these items actually work well together, just as well I’m able to get over problems, won’t be using again.”

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Posted 4 years ago

“Good service, product excellent.”

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Posted 4 years ago

“Had a bad experience but one of the staff sorted me a refund out which was most hepl full person in a company.thank you for sorting issues out.”

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Posted 4 years ago

“Measurements spot on and made to high standard door”

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Posted 4 years ago

“Very pleased with the quality of the fence panels I purchased this time and previously. Not so happy with the attitude of the delivery driver - a real grumpychops.”

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Posted 4 years ago

“Superb quality and reasonable price. Not very good on delivery this time, came in 3 lots and had to ring for outstanding materials, but having said that, response was immediate and 24 hr delivery. Would still tecommend and use again.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“This is the first time I have ordered from savoy and I was very happy with the service I have received”

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Posted 4 years ago

“Excellent service throughout quality product and cheaper than most just about to order again”

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Posted 4 years ago

“Excellent service. One item damaged, replaced same day. Driver very pleasant”

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Posted 4 years ago

“This is my 3rd decking kit from savoy timber i have been pleased in the past with the kits they sent me but this time I was some short I emailed on delivery to let them know slow at emailing back but would recommend them”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews