Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

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“Very good service and very quick”

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Posted 5 years ago

“Excellent service and price and good quality as usual,wouldn't go anywhere else”

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Posted 5 years ago

“The quality of the Timber was 10x better than the highstreet DIY stores I previously ordered from. I will definitely be using this company for my next decking in spring. Thanks Savoy Timber”

Savoy Timber 5 star review on 15th September 2020

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Posted 5 years ago

“1. Delivery time too long. 2. Informed me very late that the decking I ordered was ou of stock. 3. Eventually supplied oversized decking that was cut to the length I ordered but the lengths of the boards were all different and appeared to have been cut by a blind person. 4. Poor communication from customer support as it appears if that person has time off then your queries go unanswered.”

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Posted 5 years ago

“Excellent service and quick delivery”

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Posted 5 years ago

“Ordered fence panels and trellis-delivered as promised - still looking good a couple of months later - very happy.”

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Posted 5 years ago

“They offer a prompt efficient service. Easy to order and reorder and work surface was delivered before initial delivery date, was well wrapped and protected. W”

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Posted 5 years ago

“Great service and exceptional delivery. Couple of faulty boards hence the missing star”

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Posted 5 years ago

“Excellent service very helpful 👍🏻”

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Posted 5 years ago

“I payed £60 delivery to be told I had to carry two 3 metre worktops into my home. I am 5”1 woman of 56! Will never buy from this company again.”

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Posted 5 years ago

Hi Ms Jones, We are sorry your not happy with the delivery service. we only offer a kerb side delivery. Due to covid drivers are unable to enter customers properties. Kind Regards Savoy timber

Posted 5 years ago

“Great quality timber and fast service”

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Posted 5 years ago

“Excellent service easy to use.”

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Posted 5 years ago

“Very good product and it arrived on time”

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Posted 5 years ago

“Good customer service Excellent prices”

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Posted 5 years ago

“Good service and good products”

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Posted 5 years ago

“Very good quality decking . All delivered within a couple weeks. Very pleased. Thanks”

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Posted 5 years ago

“Placed order over the phone. Very quick and easy helpful staff and payment made over the phone. Very competitive price and fast delivery. Very happy with my Louvre doors.”

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Posted 5 years ago

“Wasn't what I ordered, I ordered 2 decking bords and got 2 skirting bo bords”

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Posted 5 years ago

“Good service items were in stock delivery driver was polite and helpful, haven't started the project yet but the wood looks to be good condition, would definitely use this company again . Update just finished project and the wood quality was excellent not one split or hole, thank you”

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Posted 5 years ago

“good service thanks”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews