Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 26th June 2025

675

Anonymous

Anonymous // 01/01/2019

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“Good value, great worktop, fast delivery (Tuffnells excellent too). Thank you.”

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Posted 4 years ago

“Excellent service coupled with very competitive prices.”

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Posted 4 years ago

“Excellent cut to size service delivered efficiently and damage free.”

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Posted 4 years ago

“first class service all round,will use next time i wont wood”

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Posted 4 years ago

“Good products friendly and knowledgeable staff.”

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Posted 4 years ago

“very good”

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Posted 4 years ago

“Great company to deal with, answered questions promptly, delivered in the early part of their quoted time window. Products all good too (decking boards and framing) - and only 1 plank from the banana tree! :)”

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Posted 4 years ago

“Excellent service will definitely use again”

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Posted 4 years ago

“Fast efficient service and delivery.”

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Posted 4 years ago

“Very happy delivered when said would use again.”

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Posted 4 years ago

“as expected”

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Posted 4 years ago

“Delivery of 14 days and arrived within 7. A++”

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Posted 4 years ago

“excellent service and great delivery and would reccomend”

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Posted 4 years ago

“well packed and quick delivery matches oerfectkgtt kwutkh iyr exustung decjudng Hughkhy recinnebded”

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Posted 4 years ago

“AS I ONLY REQUIRED A SMALL AMONUT OF DECKING I WAS VERY PLEASED THAT SAVOY TIMBER COULD SUPPLY.GREAT PRICE AND A REASONABLE DELIVERY CHARGE.”

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Posted 4 years ago

“Telephone communication was difficult, as no one answered the phone on numerous occasions. This was during the pandemic, so perhaps understandable, but I also didn’t receive notification that an item would not be delivered, and it took almost 2 months for it to eventually arrive.”

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Posted 4 years ago

“FLB door arrived on time a bait. Slight damageto bottom left hand side .Door was of an average build quality and 20 mm more in the width than stated so additional work required to shoot into existing frame.”

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Posted 4 years ago

“Absolutely brilliant service, very friendly and helpful in store and the delivery driver was so helpful”

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Posted 4 years ago

“Easy to deal with and prompt delivery, part of the order was incorrectly supplied, however, one phone call and next day delivery; all sorted. Would recommend without hesitation.”

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Posted 4 years ago

“I found the experience mixed overall. The selection was OK, though not the best, though Savoy had stock of decking materials when many other places didn't. The shipping cost struck me as rather high, though the prices were decent. However, one set of timber I ordered was the wrong size, which impacted my build. Customer service was relatively quick to respond, but it wasn't exactly an ideal situation.”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews