Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Prompt response. Scott was ace,👌the quality of the goods is very good. I would highly recommend them and purchase further goods from the company.”

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Posted 6 years ago

“Excellent service, price delivery, good choice”

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Posted 6 years ago

“Excellent quality and service”

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Posted 6 years ago

“Fantastic company very efficient delivery came very quickly”

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Posted 6 years ago

“Best prices and customer service. Savoy have been around the North west for years. They are full of all things DIY to Professional. The prices are great, and have some items not found elsewhere. This time we were looking for worktops and splashbacks. I ordered a tiny sample off Ebay, which got lost in the post. My email was answered quickly and I received the sample with no problems. From there we bought everything via their website, and the delivery was great. The driver helped put everything in the garage, was very chatty and friendly. The only problem was that I couldn't buy plywood online for delivery. I used their online chat to help but they stated that the plywood could be damaged during delivery, which I can understand. I would suggest that they could have a pop-up acceptance form for plywood deliveries, stating they could be damaged and get the buyer to accept responsibility for damaged sheets. This could be retained with the order and invoice so that there would be less returns and complaints. Apart from that, I will be using Savoy again.”

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Posted 6 years ago

“Excellent quick service and packaged well. The only thing negative is I was not notified regarding a delivery date as suggested but fortunately I was home when they arrived.”

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Posted 6 years ago

“Well packed and as advertised”

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Posted 6 years ago

“Product was nice, but I had to call regarding a missing piece, which is why the delivery grade is not higher.”

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Posted 6 years ago

“Fast And good quality and Price”

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Posted 6 years ago

“Arrived way before expected. First class service.”

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Posted 6 years ago

“Product met all expectations. Delivered within 4 hours of ordering.”

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Posted 6 years ago

“Good quality decking arrived safely and promptly. Helpful delivery chap. Will order again.”

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Posted 6 years ago

“very pleased with Savoy Timber, all staff very pleasant, good price for the worktops and delivery, There was some damage to the 900mm breakfast bar when unpacked, emailed Savoy Timber with a picture, and with no quibble they have ordered me a new worktop to be delivered, so overhaul excellent service.”

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Posted 6 years ago

“Have not put work top on yet waiting for builder, looks good quality an delivery time was brilliant”

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Posted 6 years ago

“easy ordering and was delivered when expected. very helpful delivery driver”

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Posted 6 years ago

“Bought the 2.4 x 2.4 decking kit, Very impressed with the product and service including timely delivery,”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Fantastic service, order came the very next day! It was exactly what I was looking for in a length suitable to avoid a huge amount of waste. Very happy and would definately use again.”

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Posted 6 years ago

“I was very happy with the customer service I received from the gentleman at the end the phone due to his knowledge of the product and expertise as to what would look best and where.”

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Posted 6 years ago

“Very good prompt service, and my product intact, Savoy Timber 5 stars”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews