Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

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“Very happy with timber. Delivery cost a bit expensive.”

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Posted 5 years ago

“Ordering to delivery and communication was good only comment I thought the stringer would have been cut from one peice of timber and not made up from two”

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Posted 5 years ago

“All the wood was in perfect condition and delivery was early. I would definitely use Savoy again.”

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Posted 5 years ago

“Savoy timer where the cheapest in Wigan for the timber i needed, the delivery charge was very reasonable, just a very good company to deal with.”

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Posted 5 years ago

“Great service ordered on line better than going to shop”

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Posted 5 years ago

“Customer service went downhill, however, I was served by a pleasant, helpful & efficient guy. I hope this continues”

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Posted 5 years ago

“hello savoy timber i would give you 10 out 10 because you was just brilliant, and got the decking boards to me the next day brilliant and a big thank you, And just one thing i am thinking about starting up my own pallet making business could you supply the wood for this, i will be making uk standard 1200x 1000 and euro size 1200x900, and would surpply 4x4 and 3x3 in lenths so i can cut to size, and the slates they will need to be 15mm thick and any size”

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Posted 5 years ago

“Website easy to navigate. Delivery was prompt. Carriers forgot to deliver one of the items, but this was quickly resolved by a phone call to Savoy Timber, who arranged for the carrier to return the same day. Thank you!”

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Posted 5 years ago

“Excellent and friendly staff. Stock always readily available.”

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Posted 5 years ago

“They delivered exactly when they said they would and the delivery driver was very helpful and pleasant. The worktops seem good value for money as well.”

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Posted 5 years ago

“Waited 8 weeks for my order, ended up Cancelling”

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Posted 5 years ago

Hi Mrs Leaver, sorry you ended up canceling your order. I have looked into what happened and it looks like we struggled getting hold of your product. Some products have been very difficult to get hold of and the panel you needed was from a supplier we are not using any more. Kind Regards Savoy Timber

Posted 5 years ago

“Ordered on line and came the next day. Covid secure delivery. Good quality timber at reasonable price.”

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Posted 5 years ago

“A cut above the rest A chip off the old block Wooden use anyone else”

Savoy Timber 5 star review on 15th September 2020

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Posted 5 years ago

“All good thank you...”

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Posted 5 years ago

“Excellent service and product. I ordered a worktop on Monday and it arrived on Thursday. The only comment I can make for improvement is that we ordered on line and paid by PayPal but didn't get a confirmation email from Savoy, which would have been useful.”

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Posted 5 years ago

“Quick and easy to order. Delivered on time. Good product good price.”

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Posted 5 years ago

“Ordered decking from you and when it turned up there was one missing. I got back intouch with you and you messaged back straight away with an apology and you reassured that one will be sent out next day. Next day came and the last decking was sent out. Fantastic prices . Fast delivery and fantastic communication. will be telling others about you. Very happy customer . Thanks again guys”

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Posted 5 years ago

“Despite a long delay due to Corona Virus the door that I received was just as ordered. I had to liaise with customer services a couple of time and found them very polite and helpful.”

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Posted 5 years ago

“Order some decking frame kits. Joist came in good condition, didnt have to wait to long for delivery. Some joist slightly wrapped but nothing that couldn't be straightened up when put together. Would use again.”

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Posted 5 years ago

“Great Service very fast”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews