Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Good service.”

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Posted 5 years ago

“Great delivery staff, always polite and helpful.”

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Posted 5 years ago

“Great help from the team at Blackpool in resolving my web order! Delivery prompt and in good condition”

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Posted 5 years ago

“Got exactly what I ordered and it was delivered as advised. Good delivery service. Very happy with my order. Thank you!”

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Posted 5 years ago

“Everything was great except delivery I was not even informed when delivery would be. They just delivered put outside and knocked door and said it was there. Never even knocked door to say they were here. So we are pensioners and we had to lug it all down side of house. Will not order online ever again as when you go to store the Savoy timber experience is so much better”

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Posted 5 years ago

“Nice price and quick delivery”

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Posted 5 years ago

“Super easy to pick and buy a decking kit. The pieces came very quickly (within 5 working days) and were very easy to build, especially for someone who isn't very handy. Only thing I would say was a negative was that the kit didn't come with instructions and the ones on the website are not the easiest to work out but otherwise a great service and would definitely recommend and buy again”

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Posted 5 years ago

“My wood was soaked, took ages to dry before I could use it. One of the pieces was cracked the whole length, I doubt I can use this as the structural integrity is up for question. The delivery driver wasn't very friendly and my wife was worried about telling him we weren't happy with our order.”

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Posted 5 years ago

“Friendly and helpful staff would definitely recommend.”

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Posted 5 years ago

“Door are exact in the measurements I requested. Lovely finish and painted with ease.”

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Posted 5 years ago

“The goods arrived damaged and not to specification, I did receive a credit note almost immediately but there was no correspondence between me and the seller as to how to overcome the problem.”

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Posted 5 years ago

“Fantastic service, the delivery driver and helper even put everything in are back garden. Thank you very much 😀”

Savoy Timber 5 star review on 13th March 2021

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Posted 5 years ago

“Great range of product and quick delivery”

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Posted 5 years ago

“All good...”

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Posted 5 years ago

“Very friendly contact and delivery as promised. Competitive pricing.”

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Posted 5 years ago

“Excellent quality, good delivery”

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Posted 5 years ago

“I ordered an interior bifold door which is good quality and made to measure. I couldn’t find made to measure bifold doors anywhere else, so I’m very pleased with my purchase. The lead time of 6 to 8 weeks was a bit off putting but in the end it arrived after about 5 weeks which wasn’t too bad.”

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Posted 5 years ago

“Exceklent and promt service and all good quality rimber. Recommended.”

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Posted 5 years ago

“Absolutely dire. Still not received goods despite being told yesterday that they were out for delivery. Second time this has happened to us with this company! Worst customer service I've ever dealt with.”

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Posted 5 years ago

“I still have not received sample so would only be 2 stars at the moment”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews