Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 4 years ago

“Amazing service and item very pleased.”

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Posted 4 years ago

“From ordering and delivery I rate as excellent”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent quick delivery”

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Posted 4 years ago

“yes very good delivered before the delivery date.”

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Posted 4 years ago

“Great price, quick delivery and helpful staff. It was only a small order but were happy to answer any questions and when delivered also helped me take it to the back garden. Would definitely recommend and will use again if needed.”

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Posted 4 years ago

“Probably me being stupid only fault when I ordered the handrail the advert said Top and bottom handrail I thought you would get both but you have to order double the amount apart from that great service”

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Posted 4 years ago

“exactly what we wanted delivered speedily”

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Posted 4 years ago

“Outstanding customer service. You have a great teaM”

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Posted 4 years ago

“Great service hassle free and great value definitely recommend 😊☹️”

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Posted 4 years ago

“Placed an order for a 2m laminated worktop on 24-Oct-2020, which was advertised to come with 1.3m of edging material FOC. The order included two cuts to the worktop; to 1077mm wide and 545mm deep. On receipt I found there to be no edging material in the package. I emailed two accounts (sarab@... and enquiries@...) on 4-Nov-2020 asking for the missing edging material to be sent - no reply and no edging material received. Today I come to fit the worktop and find that althought the length is exactly 1077mm, the second cut was never made and the worktop is still the defauly 600mm. So 2 out of 5, I received the worktop cut to length, but the second cut was never made, the edging material was not delivered and no reply to email. Caveat emptor”

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Posted 4 years ago

“Good wood at a good price. My rating was because despite two calls a week apart to change a 33" door for a 30" door and to ask for one cut on a sheet of ply both of these actions were not completed.”

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Posted 4 years ago

“I ordered a custom made door back in mid August and it was ready for dispatch mid to late September. I received a text message to say it was being dispatched on that day, almost immediately I received another message to tell me that the door had not been made correctly and was going back to the joinery to be remade. I finally received the door early November. I still give this company 5 stars for the civil and polite way they handled my queries also mistakes happen, and they told me of the problem before I found it after delivery. Thankyou”

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Posted 4 years ago

“Good value for the price and very good service”

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Posted 4 years ago

“Fast delivery, good product, overall excellant service. Thank you!!!”

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Posted 4 years ago

“Able to order the size worktop I needed. Excellent communication about delivery, delivered earlier than expected. I had to contact them about a part of the order and received a prompt response. Very happy.”

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Posted 4 years ago

“Easy ordering, accurate manufacturing time and good product. Kept up to date with the progress of the order and exact dimensions, as requested. Highly recommended.”

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Posted 4 years ago

“Got some MDF cut to size for wardrobe doors, very accurate cuts. Swift delivery. All in all very good service.”

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Posted 4 years ago

“Order delivered next day. All items to spec. I was out when it was delivered but they unloaded and left in a neat pile and in a save location. Thank you.”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews