Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Great friendly service and always more than happy to serve the customers needs .”

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Posted 5 years ago

“Easy ordering on web site prompt delivery”

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Posted 5 years ago

“Very good doors and really good quality and the service was excellent”

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Posted 5 years ago

“They have a good range of doors to choose from. My 'oak' bi-fold door looks very good quality (apart from a minor dent). Delivery was as expected and the protective packaging was excellent. There were no instructions but even after I'd asked for some, what I got wasn't very clear. For that reason I haven't yet hung it. The packet of fittings was already open, so I wasn't sure that I'd got everything. There was supposed to be a door knob but that was missing. When they sent one, it was more suitable for a kitchen cupboard rather than a full sized door. For an internal door, costing well over £200, this wasn't too good an experience.”

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Posted 5 years ago

“Absolutely amazing service ordered timber in the evening got a phone call the next day to see if I was ok for delivery that day.”

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Posted 5 years ago

“Really helpful regarding delivery”

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Posted 5 years ago

“I placed an order for a sample pack for decking this was delivered within 3 days, Now just deciding which one then a order will be placed.”

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Posted 5 years ago

“Ordered a new worktop for my kitchen, it arrived within a few days, the quality is excellent I’m so please I chose savoy. My delivery driver was so lovely and courteous and handled my delivery in a professional covid safe manner . I really couldn’t ask for better service. I have used your services before and will continue to use them again in the future.”

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Posted 5 years ago

“Very happy with the service and product. Thank you”

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Posted 5 years ago

“Quality of the decking was great despite the thickness being less than advertised (14-15mm instead of the 19mm ordered). Have ordered multiple times in the past and keep coming back and will continue to do so, just not for value decking, will stick to premium. Great delivery service also.”

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Posted 5 years ago

“Great product delivered next day great customer service, always use savoy timber.”

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Posted 5 years ago

“Good choice of worktops, reasonable price, good selection, delivered by a nice gentleman, friendly and polite, thank you.”

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Posted 5 years ago

“Good quality oak work surface I’m using for a bespoke shaker style unit. Could have been delivered slightly quicker but in the current circumstances it’s understandable.”

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Posted 5 years ago

“Sales staff member Cala was great, a small item of our order didn't arrive with the larger items, so I emailed and Cala replied almost immediately apologising and promising to send it out to us by 1st class post..........but, a little disappointed in delivery time. It was stated on the website that 2 day delivery was possible, didn't realise this was only for local delivery to the north west until I placed and paid for the order. I received the email which stated delivery would be week commencing 18th Jan. Delivery arrived 26th Jan. (Small 2 inch chip on the side of the worktop, hope it'll be what's cut off the end). Nice worktop, should look great.”

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Posted 5 years ago

“Excellent service, prompt delivery, didn't expect the delivery for 7 days, very surprised it turning up on the same day as ordered.”

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Posted 5 years ago

“Great samples & super fast delivery. Thank you!”

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Posted 5 years ago

“Excellent worktop at a very good price and very quick delivery.”

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Posted 5 years ago

“Sent for sample on Sunday dispatched on Monday can't be any better than that also email enquiry answered in less than an hour I will definitely be buying my worktops soon as I'm ready thanks”

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Posted 5 years ago

“Straightforward ordering...straightforward delivery....excellent product value and customer service.”

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Posted 5 years ago

“Always use Savoy Timber for any diy jobs that I am doing. Very competitive prices and staff are always willing to help”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews