Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,831 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service but with one major problem. I paid for delivery, gave full details of where I wanted them to be delivered, they were delivered to my house and not the location asked for. The driver said it happens all the time. Makes me reluctant to use Savoy Timber again as I can't easily move large fence panels to the property I want them to go to myself. This is why I paid extra for delivery”

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Posted 6 years ago

“Great service, even through these unusual times when deliveries take longer, my order was delivered as ordered and next day (even though they said there could be a delay) and the driver was really helpful and polite.”

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Posted 6 years ago

Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Delivery of goods earlier than expected”

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Posted 6 years ago

Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Bought a decking 'kit'. Nothing in the delivery constitutes a 'kit'. No instructions as promised on website. I thought a kit would involve pre drilled holes or grooves etc. We received planks of wood sawn to the correct length. Go to homebase, b&q get the wood yourself much much cheaper. I thought I'd spend extra money to make my life easier.”

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Posted 6 years ago

Dear Mohamed , thanks for taking time to leave a review . I am sorry you were not happy . We have sold thousands of kits and had may great reviews . Nowhere does it say on the listing that this is pre drilled . The instructions are on our site to view and we do normally send a set via email. Kind Regards Lisa

Posted 6 years ago

“Dave the delivery driver was really helpful and full of good advice for my project, Due to supply difficulties Savoy Timber upgraded my material at their cost, delivered on a bank holiday Monday. I can’t fault this company who I went with as their prices were keen.”

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Posted 6 years ago

Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“The decking kit, with all necessary fixings, was assembled this afternoon - Fantastic!”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Very happy after items arrived on the same day after placing the order quick and easy”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Really pleased with the easy to assemble deck purchase. Clear to follow instructions. Clear online procedure to order. Arrived on time and it was a Bank Holiday. Would certainly use again and will recommend to others.”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“My order arrived on the agreed date, albeit it was 8pm. I did not expect it then.!”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Delivered on time; timber in great condition, delivery driver had a sense of humour :)”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“What amazing service from Savoy Timber Blackpool. I rang this morning to check on delivery dates for my decking aware that the current situation has made delivery timings so challenging for everyone. As it is my birthday next week, I was desperate for the decking to arrive and be installed in time for this. After speaking to Tracy at the Blackpool branch this morning, my expectations were efficiently managed to confirm the decking would be delivered later this week. Imagine my surprise when Jake rolled up this afternoon with said decking!! Absolutely delighted with the most prompt and efficient service. Jake unloaded into our garage most helpfully and we are happy the decking can be built in time for my birthday! Absolutely thanks I am sure to Tracy for organising all of this... thank you overall Savoy Timber Blackpool...AAA*** service from you guys.”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Purchased some composite decking samples, never received any”

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Posted 6 years ago

We are very sorry your samples did not arrive . we will make sure they are resent . Kind Regards

Posted 6 years ago

“Ordered Sunday night on line, arrived Tuesday morning! Quick, professional job no problem.”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Ordered weeks ago still not received now had email further delays from courier. Hope product is worth the lengthy wait.”

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Posted 6 years ago

“Its a shame that i had to pay £15 for delivery when I'm only half a mile away”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“How can I write a review when I haven’t received the stock yet ? Nonsense , now received an email on the day the stock was supposed to arrive after 3 weeks purchase to be informed the carrier can’t make it for a few days , £25 delivery wasted sent joiner home today ,”

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Posted 6 years ago

Dear Mr Tierny, We are very sorry your goods did not arrive on time . Unfortunately our courier service has issues and did not forward your freight overnight . we are sorry this caused you an issue . We always recommend not to book in any joiner services until the goods haver arrived and been checked . Kind regards Savoy Timber

Posted 6 years ago

“Great service I ordered Wednesday tea time arrived Saturday morning first thing even with current lock down , delivery man put it all at top of the drive More than happy”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Ordered my timber and was expecting 1-2 weeks for delivery as stated on the online form. Delivery arrived in 2 days, excellent service and no lost time. Great value, although it would be nice if free delivery was included if you spend more than 200-250 as an example. I spnt £450 quid and paid £15 for delivery, not much I know but think most place at least offer it as some level,”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Dave delivery driver not only delivered on a bank holiday but was really helpful in unloading and full of useful advice about my project, price was keen and quality of timber was better than I anticipated. All round a very happy customer. Highly recommend.”

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Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave us such a positive review. We really appreciate it. We look forward to dealing with you again in the future. Kind Regards, Savoy Timber

Posted 6 years ago

“Wrong description on website 4inch is apparently 31/2 inch ??? , now I’m short told to wait another 3 weeks, then told Preston click and collect, tried for three days , still not sorted , customer service terrible”

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Posted 6 years ago

Hi Mr Ward , the timber is sold in nominal sizes , this is industry standard. I am sorry if its confusing. would your like us to arrange your to swap this? Kind Regards Lisa

Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,831 reviews