Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,788 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,788 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offered the exact work top I had been looking for and couldn't find anywhere else. Staff very helpful when spoke on the telephone.”

Helpful Report

Posted 4 years ago

“Good product, dispatched and arrived well within the date range quoted. The product was very easy to assemble and the quality was very good. Would recommend and will use Savoy Timber again, Craig.”

Helpful Report

Posted 4 years ago

“No instructions for full kit. The decking planks were not the same size and had to be cut which I did not expect. I had to email wirh respect to delivery date. To be told an email had been sent???? However I had not received one.”

Helpful Report

Posted 4 years ago

Hi there, thank you for your review, just for clarity the instructions are held on the website and you just download them they are on each kit listing on the website and within the help and advice section. I have just checked on the system and an email was sent from our Wigan store informing you of your delivery date the day after you purchased your order, perhaps there was an issue with your email address but it was definitely sent, we apologise that you did not receive it. Regarding any wrong size boards - we will always replace any boards that are not the correct size, unfortunately, we were not informed so could not do this for you. But we hope your project was a success and you enjoy your new deck!

Posted 4 years ago

“Good service from Savoy the gate arrived when stated by helpful delivery man”

Helpful Report

Posted 4 years ago

“Great service delivery sooner than expected definitely will be using you again.”

Helpful Report

Posted 4 years ago

“Excellent price and service”

Helpful Report

Posted 4 years ago

“Excellent on line ordering, very fast delivery.”

Helpful Report

Posted 4 years ago

“Good quality fence panels delivered 2 days after purchase even though a lead time of 7 working days was given in the listing.”

Helpful Report

Posted 4 years ago

“Decent materials,with wood it's never as easy as they say to fit but happy with the product”

Helpful Report

Posted 4 years ago

“Building a new decking area, ordered for delivery and was delivered the very next day. First class. Thanks”

Helpful Report

Posted 4 years ago

“Lovely square edge Strass Blanc worktop delivered on time and well-packaged. First class!”

Helpful Report

Posted 4 years ago

“Bought some wood from Savoy, they delivered it, no problems,however today I realised I was 6 large decking boards to finish the job, I contacted then this morning ( Friday) and asked them if they could fix me up with the required wood, expected it to be a weeks delivery, I explained that I needed it to complete the task at hand, they delivered it to this afternoon ( sameday) now that is fantastic service, they were looking out for their customer, and I for one am extremely grateful for their 5 star service, a big thank you to your staff, brilliant I can't thank you enough”

Helpful Report

Posted 4 years ago

“Very responsive team”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Wood received was excellent, delivery time even though was 7 days it arrived in just 2!”

Helpful Report

Posted 4 years ago

“Very pleased all items were delivered on time and in good order”

Helpful Report

Posted 4 years ago

“Competitive price and excellent service and deliovery”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Ordered Friday delivered on Sunday and the driver unloaded it and stacked it neatly by himself 👍🏻”

Helpful Report

Posted 4 years ago

“Excellent customer service and delivery. I will recommend and will use them again.”

Helpful Report

Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,788 reviews