Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of letters to suit various age groups. Good service good communication. Thankyou”

Helpful Report

Posted 1 month ago

“Have ordered for the last 3 years. Great value for money, letters and activity packs always lovely and arrive when stated.”

Helpful Report

Posted 1 month ago

“My girls absolutely loved the letter from Santa. I will definitely use this again”

Helpful Report

Posted 1 month ago

“very enjoyable to read isabella loved it”

Helpful Report

Posted 1 month ago

“I have been using this company for years and have never had a issue the letter is always sent out kn time”

Helpful Report

Posted 1 month ago

“Fantastic as always...easy to do, fast delivery & the personalised details make it a little bit more special 👌.”

Santa Letter Direct 5 star review on 16th December 2025

Helpful Report

Posted 1 month ago

“We use this company every year. However, the letters were lost this time, but fear not Fiona was our own personal elf and resent them out and recieved them in time. Very happy thank you and so are my children.”

Helpful Report

Posted 1 month ago

“My daughter loved her letter ; it was very beautiful and I can’t wait to order one next year too”

Helpful Report

Posted 1 month ago

“Having received a Santa letter for several years now I can honestly say they are brilliant. The wording is perfect and the new intro of the AI generated one is very good, helping make it very realistic and keeping the magic alive.”

Helpful Report

Posted 1 month ago

“Another great letter from Father Christmas, The kids loved them, as is every year. Top man Father Christmas.🎅🏽”

Helpful Report

Posted 1 month ago

“Amazing!!!”

Helpful Report

Posted 1 month ago

“My son loved his Santa letter. It’s very personal and he loved it that his friend was mentioned and his siblings.”

Helpful Report

Posted 1 month ago

“So many options. All gorgeous. Fast delivery. Great discount codes”

Helpful Report

Posted 1 month ago

“Was really lovely my daughter loves it”

Helpful Report

Posted 1 month ago

“It was amazing my son love this letter and can't wait to see his gift of santa”

Helpful Report

Posted 1 month ago

“Quick to arrive, lovely design and easy to do”

Helpful Report

Posted 1 month ago

“The letter from Santa made my great granddaughters day. She was so excited telling everyone about her letter from Santa.”

Helpful Report

Posted 1 month ago

“Lovely letters all 3 children loved them. Order them every year”

Helpful Report

Posted 1 month ago

“I've been using Santa direct for years and it's even better now it uses AI to generate more personal letters. The children absolutely love receiving the letters. It keeps the magic alive.”

Helpful Report

Posted 1 month ago

“I love the Santa Direct Letters, we have been loyal customers for the last 9 years- my children love their letters and writing their letters when they were younger- even as older children they tet excited as they have become a tradition in our house. Beautifully made and the envelopes also cause the most excitement - thank you for the joy you bring at Christmas.”

Helpful Report

Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews