Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,892 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“Absolutely fantastic- thank you my girls loved it”

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Posted 2 years ago

“Awesome, thanks”

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Posted 2 years ago

“No letters received yet and no text message received as ordered. Should have been received 12 December but nothing received. Not happy at all this time round and some sad grand children”

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Posted 2 years ago

“I can not praise Santa Letter Direct enough. Our little ones where thrilled to bits with their letter and certificate. And the customer service has been second to none. Ive been doing this for a few years now and I have recommended to all my family and friends”

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Posted 2 years ago

“Been doing these letters for years and my son loves them. This year he had a wobble about the magic of santa but the letter bought back the magic.”

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Posted 2 years ago

“This was my 16th year of ordering. Always impressed with the quality and speedy delivery. Thank you very much!”

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Posted 2 years ago

“Lots of choice… all delightful letters. Plenty of opportunity to change things if needed. Always delivered exactly as promised.”

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Posted 2 years ago

“We got in all her hobbies and achievements”

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Posted 2 years ago

“Amazing children lived them they were very excited the letters were good quality”

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Posted 2 years ago

“Made a little girl extremely happy for the last few years, really well written and very professional”

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Posted 2 years ago

“My granddaughter Ruby loved having her letter. She was so excited 😊”

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Posted 2 years ago

“Lovely idea for children. My Grandchildren were delighted by their letter, which was personalised for them.”

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Posted 2 years ago

“We had 2...1 for our grandson & 1 for our granddaughter but altho the post was late they absolutely loved them”

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Posted 2 years ago

“SLD can always be relied on to deliver on their promises. We have been using them for many years and they always have given plenty of choices and the ability to get your wording in the letter just right.”

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Posted 2 years ago

“When it came eventually my grandaughter loved it and even wrote a letter back asking for everyone to be happy”

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Posted 2 years ago

“My son loves his letters from Santa, we order every year”

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Posted 2 years ago

“Such a lovely idea. Will be back next year. Thanks”

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Posted 2 years ago

“Ordered my granddaughters 1st Father Christmas letter. Communicated when sent out for delivery. Unfortunately our letter hadn’t turned up after eating over 2 weeks so they kindly sent me a digital copy for me to print myself. Thank you so much for everything. Service was amazing and the letter absolutely perfect. Will definitely order again.”

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Posted 2 years ago

“Awful experience never received first letter asked for it again and haven’t received that through post asked for it to be electronically sent and haven’t received it”

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Posted 2 years ago

“Brilliant for young children the Excitement on kids face is a picture keeps the belief for kids”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,892 reviews