Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,892 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received letters!!!”

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Posted 2 years ago

“My Grandchildren absolutely loved their letters from Santa and were in awe of how he could know what they wanted for Xmas. So thank you.”

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Posted 2 years ago

“Fantastic service came on time we love them x”

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Posted 2 years ago

“Wonderful, no hassle service. Thank you.”

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Posted 2 years ago

“Children loved the personalised touch, 6 year old utterly thrilled, 9 year old went and compared the writing from a previous letter! Both very happy and excited- definitely recommend.”

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Posted 2 years ago

“Unfortunately not to happy , I paid for my children’s letters about the 4/5th December but still yet to receive them an it’s now 20th December 😢”

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Posted 2 years ago

“100% recommended. The letter options are so lovely and the personalisations make it all the more magical, the nice certificate is a great addition. I have been ordering from here for many years and my child loves getting his letter”

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Posted 2 years ago

“The choice of letters and different content are fantastic. I purchase a letter every year for my lil one and never disappointed”

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Posted 2 years ago

“Arrived on time, as ordered. Envelope torn and contents bent & slightly damaged.”

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Posted 2 years ago

“This is the 3rd year I have sent these letters to my grandson's. They are sooo excited to get them and they love doing the activities too! Way to go Santa!”

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Posted 2 years ago

“Ordered four letters two for delivery in ashford kent and two for Southampton. Unfortunately the two for Southampton were not received but after an email advising this duplicates were sent directly and received”

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Posted 2 years ago

“Letters looked amazing but i ordered on 6/12 and still have not recieved delivery, i have been told they’ve been sent 1st class but this was 3 days ago and they’ve still not arrived.”

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Posted 2 years ago

“Lovely letters grandchildren loved them. Great quality fast service would highly recommend”

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Posted 2 years ago

“I have been getting my granddaughter's letters from santa for a good few years now and have always been very happy with the price, product and delivery service. thank you so much For putting a smile on my granddaughter's beautiful face's once again .thank you . Eleanor x”

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Posted 2 years ago

“Fantastic service 100% recommended Our 3 year old granddaughter was so chuffed & over the moon🥰 making her Christmas even more exciting!!”

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Posted 2 years ago

“Very good would do again and would recommend to anyone. Also arrived within the date given.”

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Posted 2 years ago

“Brilliant, arrived early and my son absolutely loved it definitely recommend. worth paying the extra for the pack. Will be buying a different letter next year love that there are so many to choose from.”

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Posted 2 years ago

“I have been sending my grandchildren for several years and it's a lovely tradition, the only thing I would ask could you provide funny letters for young adults I think it would be very successfurl”

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Posted 2 years ago

“Quik delivery Beautiful letter for my son.Thank you 💕”

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Posted 2 years ago

“My Grandchildren were thrilled to bits to receive their letters from Father Christmas especially as he knew their names and those of their friends. I had to contact Santa Letter Direct with a query and they were extremely helpful and prompt in replying.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,892 reviews