Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When my granddaughter’s Santa letter arrived it was a magical moment! This is our 3rd year using this website and they never cease to deliver! Very well done!”

Helpful Report

Posted 1 year ago

“I do this for my granddaughter every year. She loves receiving them. I really love the options you can choose from for the different scenes. The letter arrived when it said it would too.”

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Posted 1 year ago

“My 2 little grandsons 5 & 7 were thrilled with their letters and that Fr Christmas so much about them”

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Posted 1 year ago

“I purchased to letters for my Granddaughter's. The information given was only a few sentences but the letters the girls received were amazing.”

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Posted 1 year ago

“Amazing thanks you”

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Posted 1 year ago

“I've been getting Santa letters for over 6 years now. First for my daughter and now for my son aswel .The way their faces light up when they hear what Santa has to say and that he knows the names of their friends and what they want for Christmas truly keeps the magic alive ! Would recommend to anyone 😄”

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Posted 1 year ago

“We love Santa letter direct been using them for years and has become a tradition in our house. The quality is great, the personalisation makes the letter really special and the design and details of the whole thing is amazing.”

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Posted 1 year ago

“Had two letters made for both my children, they were absolutely brilliant, all the details you give to create a beautiful letter. My kids loved reading there letters and got them even more excited for Christmas, would definitely recommend and buy again.”

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Posted 1 year ago

“Beautifully presented. The personal touches to each letter added that extra bit of joy for each child. Will definitely order again next year. Well done to all the team”

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Posted 1 year ago

“I am very pleased with the letter, my Grandson loved it.”

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Posted 1 year ago

“Fantastic application. It was almost as if it knew my daughter personally!”

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Posted 1 year ago

“Very easy to use and design your own letter. My kids loved receiving their letter and packs”

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Posted 1 year ago

“Excellent service! The kids have been enjoying letters from Santa for few years now! Thank You!”

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Posted 1 year ago

“Great letter. Love how it is personalised Aoife really felt like she got a look into Santas life. Talking about her friend always makes it very real for her.”

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Posted 1 year ago

“My grandson loved his letter off santa I got it personalised with zacs friend on it. It's great to see the excitement on his face thanks”

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Posted 1 year ago

“Very much appreciated by my granddaughter, who took her letter to school to show her friends. Many thanks.”

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Posted 1 year ago

“Really pleased with the letter to my grandchildren. Just gave a few details about them and they did a brilliant job making it so personal about the boys, their pets, favourite toys etc. Would definitely recommend this company and definitely use them next Christmas.”

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Posted 1 year ago

“Have ordered these for years, always a good service but this year, using the AI feature was fantastic! The letter it produced was amazing and had such fun little details, using only the basic information I entered to begin with! Would definitely recommend!! 😁🎅🏻”

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Posted 1 year ago

“Everything is perfect my little girl loved it! Even when I had a problem Fiona resolved it very quickly I can’t praise them enough”

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Posted 1 year ago

“Not sure what happened but not the letter I wrote to ava and archie”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews