Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,873 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just amazing my Little girl absolutely loves getting her letter and it’s written so personal for her highly recommended and will definitely be back next year”

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Posted 1 month ago

“Very easy to order online, my daughter was delighted when she received her letter.”

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Posted 1 month ago

“This is the best Xmas letter service”

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Posted 1 month ago

“I have not received my letter”

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Posted 1 month ago

“Haven’t recieved it”

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Posted 1 month ago

“Order not received. Emailed to get update but generic email back seemed copy and pasted as both received emails were identical. Poor service”

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Posted 1 month ago

“I tryed the AI letter done for me. It was for my autistic goddaughter who is amazing girl. Once put in all natasha details the AI did the rest. When read through it wow brought tears to my eyes. It was amazing. When natasha recieved her santa letter two days early as well. She was so happy and loves the letter from santa. Well worth getting it done and the price was great to.”

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Posted 1 month ago

“Was so lovely and arrived exactly on time , cant fault the service thank you perfect”

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Posted 1 month ago

“Arrived clean and not ripped. Name of child on show.”

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Posted 1 month ago

“Easy to order delivered on time”

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Posted 1 month ago

“I didn’t receive the letter that I paid for”

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Posted 1 month ago

“Ordered this back in early November for a percific date and I was a bit sceptical. I didn't need to be my children recieved there letters from santa and was absolutely thrilled that he knew what they wanted very very happy children and enjoyed doing the activity pack and putting the santa stop here sign on their bedroom doors and the decorations on the tree. Thank you 😊”

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Posted 1 month ago

“Posted on 17th November. Haven't received either of the letters.”

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Posted 1 month ago

“Excellent service, Santas letter arrived on time and my 7 year old grandson was so happy to be on the official nice list. Highly recommend ❣️”

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Posted 1 month ago

“We love your letters its something nice as a keepsake too”

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Posted 1 month ago

“My grandaughter was delighted with her letter and certificate. Will do it again.”

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Posted 1 month ago

“My usual go too was not doing Santa letters this year ! Big mistake on there part as this has led me to this company my granddaughter is so very happy and that makes me happy so well done you have a future new customer great service”

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Posted 1 month ago

“Purchased for my Granddaughter delivered when expected I'm sure she'll love it when she gets it would highly recommend”

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Posted 1 month ago

“The letter has not been delivered.”

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Posted 1 month ago

“My granddaughters loved the santa letter very much”

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Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,873 reviews