Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Should have arrived yesterday & still hasn’t”

Helpful Report

Posted 5 months ago

“I have ordered these letters for my 2 children for many years & they both loved them every time, great choice of letter formats to choose from & easy to personalise! Sadly, I think this is my final year ordering as my youngest is now at that age on the edge of believing for much longer. The packs are great for any little one, highly recommend!”

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Posted 5 months ago

“Over priced and poor quality. Will not use again.”

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Posted 5 months ago

“Lovely letters, and 2nd year ive got these. Only thing i did find this time, was one of my boys letters turned up a few days before the others did, which was obviously confusing for them. I did order them on the same day. Luckily my youngest at 2 didn't understand enough to know any different.”

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Posted 5 months ago

“Letter arrived on due date. My grandchildren were very excited on opening it. 2 happy kids”

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Posted 5 months ago

“Excellent thank you”

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Posted 5 months ago

“Perfect for my grandchildren they were so excited to get them”

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Posted 5 months ago

“My little boy loves his letter You always do the best letter”

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Posted 5 months ago

“Order these letters for my grandchildren every year and they are always very happy to receive them.”

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Posted 5 months ago

“Didn’t receive?”

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Posted 5 months ago

“All of my grandsons received their packs exactly when said and loved them”

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Posted 5 months ago

“Very happy with the letter and extras, only slight disappointment is we paid extra for delivery on Saturday and it didn't come until Monday.”

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Posted 5 months ago

“My letter hasnt arrived”

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Posted 5 months ago

“Lovely letters, lots of choice and chance to really personalise it. My daughter actually had tears in her eyes when reading her letter. I bought 3 to keep the magic going that little bit longer!”

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Posted 5 months ago

“My letters came on time and my grandaughter was very happy and still hot 2 to come brilliant service keep up the great work”

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Posted 5 months ago

“My little girl was so excited to see the elfs get her a letter from santa thank you”

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Posted 5 months ago

“Just amazing my Little girl absolutely loves getting her letter and it’s written so personal for her highly recommended and will definitely be back next year”

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Posted 5 months ago

“Very easy to order online, my daughter was delighted when she received her letter.”

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Posted 5 months ago

“This is the best Xmas letter service”

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Posted 5 months ago

“I have not received my letter”

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Posted 5 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews