Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She loves to get Santa letter”

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Posted 1 year ago

“The children love receiving these very professional Santa letters and messages and fun activity packs”

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Posted 1 year ago

“I absolutely love this service! The reaction of my kids when they received their letter from santa was priceless. I really liked that you can keep changing letters until you find the one that you think suits your child the best. My youngest is 9 and at the age where he suspects that santa isnt real. I really wanted at least one more year of him believing, and I think this letter helped do just that. My eldest has autism and struggles with his emotions, and his letter from santa was just beautiful. The letter he received really made a difference to him. I cannot recommend Santa Letter Direct enough. A great service at a great price, and precious memories made.”

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Posted 1 year ago

“The new AI Santa letter is amazing! So personalised! Much better than a normal penalised letter when only names and places and presents are changed. The whole thing was personalised from start to finish and they were beautiful letters! Will definitely use again!”

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Posted 1 year ago

“Absolutely brilliant to see my grandsons face light up”

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Posted 1 year ago

“Amazing letters, fast delivery highly recommended”

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Posted 1 year ago

“Iv been ordering these every year for the past 9 years for my boy and will continue to order until my youngest stops believing, always such a special touch for them to receive a letter from santa with a nice list Certificate, always arrive in just a few days, would 100% recommend getting these for your kids.”

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Posted 1 year ago

“I love using Santa Letter direct for my daughter’s Christmas letters. I have been using them for 8 years and love all the options and choices you get. I will be using them for as long as I have a believer.”

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Posted 1 year ago

“I ordered letters and a text message from santa 🎅🏼 all amazing my kids loved them. Ordering of great and super fast delivery”

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Posted 1 year ago

“A really lovely personal letter. Amazing service and good choice of layout.”

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Posted 1 year ago

“Is is a very good ideea for kids to receive this letter from Santa.My daughter enjoyed very much.”

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Posted 1 year ago

“I absolutely loved my daughers letter so much detail in it my daughter was amazed santa new so much about her a lovely wee keep sake to show her when she's older ❤️”

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Posted 1 year ago

“Was amazing letter from santa ho encouraged my boy.”

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Posted 1 year ago

“I have used you site for a few years now. I have two letters every year for my Grandchildren and they love them. And save them. So please keep on introducing new ones every year, so that they don't have duplicates. I do have a little problem because they write their letters to Santa close to Christmas when we have a posting up the chimney ceremony. As I need to order in advance of this it limits my selection as some of your letters say "thankyou for your letter" and of course I am unable to use these. I like the way you can change certain words in the sentences. So I have managed to adapt the letters to make them more personal to the child Thankyou Roll on Christmas 2025 Sharon Jones”

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Posted 1 year ago

“its soo beautiful and magical i recomended 100% i gonna used every year until my childs grow up”

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Posted 1 year ago

“I have been ordering the Santa letters for years now since my older 2 boys (20 and 18) were young. And now my 6 year old has had them every year since he was born. I will never use a one else they are well received, never any problems with ordering and a great deal of different letter choices to choose from. I’m not sure how long delivery took from when it was posted but it always comes the day it’s due.”

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Posted 1 year ago

“Very helpful from start to finish, second year of buying and this year will have another 2 little ones to buy for, anyone not sure about buying you will be happy you did and the look on the little ones faces make it all worthwhile x”

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Posted 1 year ago

“I have been ordering these letters since my son was born, he is now 6 and they never disappoint. They are so sweet and bring such joy when he opens them. There is so much choice and so many ways to make it really personal, and the value for money is great. The new AI feature to create the letters now is brilliant! This years letter was the best yet. He couldn’t believe how much Santa knew :) I will buy these every year for a long as my little one believes! Hopefully a long time yet. Magic.”

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Posted 1 year ago

“I used the Ai section for our letters and it was amazing and so personal and easy. The letters are really reasonably priced aside had a discount code. They were delieved exactly when I was expecting them. The children were so excited.”

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Posted 1 year ago

“Fast delivery, and amazing letter, son was very happy and excited, the text from santa made it extra special”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews