Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with content of the letter, my grandson loved the idea that Santa knew him, what is favourite toys were & his best friend - magical for a 3 year old!”

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Posted 1 year ago

“Iv been getting these Santa letters since my 10 year old was 2-3 years old and now getting them for my son who is 2 now. I love the different designs and every letter each year has always been different so my daughter has never known. We have loved them each year. We get the activity pack too which both kids enjoy. I would highly recommend them”

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Posted 1 year ago

“Easy to navigate website, plenty of choice and add ons if wanted.All reasonable priced as well, would definitely recommend, your children would be thrilled, the extra text to phone number makes it extra special.”

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Posted 1 year ago

“The letter was brilliant and the kids were amazing how much Santa knew!!”

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Posted 1 year ago

“We never received the letter so I’m very disappointed and when I contacted them i just Got told it was on it way and to hold on for it but still Christmas it over so I won’t be buying from them again”

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Posted 1 year ago

“Use these every year. So cheap and lovely quality”

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Posted 1 year ago

“I am so pleased I found Santa Letter Direct . I ordered both my granddaughters a reply from Santa and I must say how lovely they were , cannot recommend them highly enough . The girls were so excited when they received them through the post , such a lovely keepsake too . I will definitely be ordering again this year without a doubt .”

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Posted 1 year ago

“Absolutely brilliant. The letters arrived on the date specified. The grandchildren beleived the magical words written. Would definitely recommend to anyone who wishes to enhance a childs magical wonder of christmas .”

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Posted 1 year ago

“These letters are amazing I have ordered the past 3 years always on time and they are magical and my granddaughters love them”

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Posted 1 year ago

“I have used Santa Letter Direct for many years! Letters always arrive when date is requested! Faultless service and love the change ups each year and new designs! Will be sad when i no longer have children to send them out too!”

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Posted 1 year ago

“Great website, lots of options re the cartoon design for the letter. Helpful template & reminders to check your happy with the letter & that the letter will be posted. Would only use this site to order letters”

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Posted 1 year ago

“These are a tradition now for my girls! “It’s letter day” they shout as the elves bring the letter to their sheer delight! The letters are perfect and the service and timings are brilliant! Been using these for years and it will continue!”

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Posted 1 year ago

“I wasn't expecting much when I saw AI written Santa letters advertised by the school PTFA but wow, was I wrong! The letters were uniquely personalised and incredibly heartfelt and even my older child felt the magic. Thank you so much!”

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Posted 1 year ago

“Lovely letter. The pictures were lovely and included all info. Perfect.”

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Posted 1 year ago

“The Santa letters are truly magical and bring so much joy to my children at Christmas :-) This is wonderful professional company and I always order from them!”

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Posted 1 year ago

“My son loves these letters every year for Christmas. The personalised touches to them are great.”

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Posted 1 year ago

“It was a lovely letter for my grandson and he was absolutely thrilled with it thank you”

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Posted 1 year ago

“So happy with santas letter for my 3 year old granddaughter, I think I was just as excited about it as she was, she was saying to her mummy “ I got a letter off hohoho, it was a lovely magical memory.”

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Posted 1 year ago

“Use it for already 4 years always on time always perfect my son loves it and he enjoy reading it with a smile on his face. Really really recommended worth it”

Santa Letter Direct 5 star review on 14th January 2025

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Posted 1 year ago

“I get santa letters every year for my disabled adult daughter she loves them it makes her so so happy to show her teachers at college thank you for making her Christmas special”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews