Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,890 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful letter for my granddaughter. Will definitely order again this year”

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Posted 1 year ago

“Letter was great thank you bit I pay for 1 more items what I didn't receive. Please can I have refund? I order key I didn't get one.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Fabulous detail and quality - my daughter loved receiving her letter. The AI generator is great as you can add you own info and then you get loads of options to choose from. The detail was great!”

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Posted 1 year ago

“Easy to create a letter suited to your child, love the addition of Ai”

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Posted 1 year ago

“Excellent as always”

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Posted 1 year ago

“I've reordered letters from santa for a few years and they were great and always made that special time of the year a bit more magical for my son.”

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Posted 1 year ago

“My son loved the letter and the activity pack. They were brilliant, so thank you so much for them arriving on time as well”

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Posted 1 year ago

“I have used Santa Letter Direct for a number of years but this year was disappointed with the quality. The ink was faded and Santa hadn’t signed the letter off, there was just a big space where it should have been. That said loved the wording options and ability to personalise.”

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Posted 1 year ago

“Definitely kept magic alive”

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Posted 1 year ago

“Received when said”

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Posted 1 year ago

“All my grandchildren were blown away by the personal details within the letter”

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Posted 1 year ago

“Santa letter was fine but last two years I've paid for the santa txt message, and both this year and last year my child did not receive anything!”

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Posted 1 year ago

“I have been getting these letters and the nice certificate for my grandkids and they get so excited and can't wait to get them. The most excited they get iis if they made it on the nice list.”

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Posted 1 year ago

“We've used Santa Letter Direct for a number of years and had an excellent service every time. Will no doubt use them again”

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Posted 1 year ago

“My daughter it's very happy”

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Posted 1 year ago

“It is now January 7th and still never received the letter in the mail. I did receive a digital copy and a message saying the letter would be delivered later.”

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Posted 1 year ago

“The best .”

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Posted 1 year ago

“It was not received, as of January 4, 2025.”

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Posted 1 year ago

“Had a very upset child as I never received my second Santa letter”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,890 reviews