Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,916 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,916 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered santa letters for a nephew and two nieces, they absolutely loved it, it's a very magical time for them , having a letter from santa, with a on the nice list certificate as well , I had a postal problem with one , which was probably down to the sorting office in our area, but the support I recieved from the team about the late letter was very professional and friendly, a big thank you to Anna , Justine and Fiona for their help and support.”

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Posted 2 years ago

“Ordered letters for my 5 grand children. 3 of which are in Canada & 2 in the U.S. the Canadian letters took about 2 weeks to arrive while the U.S. letters took an additional week & a half. 3 of the grandkids are still a bit too young to appreciate what a letter from Santa is about but the other 2 were thrilled to get them & made them even more excited for Santa’s arrival on Christmas Eve. I was very pleased with the quality & accuracy of the letters produced. This was my 2nd year ordering the letters & will certainly be planning on ordering again next year.”

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Posted 2 years ago

“The letter has not be received.”

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Posted 2 years ago

“I've been ordering Santa letters from Santa Letter Direct for the past 7 years. Love the selection and the content written in them. Our sons love receiving their Santa letter.”

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Posted 2 years ago

“My son was very pleased with his letter from Santa.”

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Posted 2 years ago

“I never recieved my order”

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Posted 2 years ago

“My grandson loved the letter he received. Great communication from your team.”

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Posted 2 years ago

“I love these letters! My son has been receiving them for many years now and every year doesn't disappoint! I highly recommend this company. Thank you!”

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Posted 2 years ago

“These letter's are fantastic. Been ordering these for the last 4 years and they always bring a little magic with them.”

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Posted 2 years ago

“Still haven’t received my Santa letter”

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Posted 2 years ago

“Letters were supposed to arrive Dec. 7 and they still have not arrived, today is the 16th of Dec. I received a notification from Santa letter direct saying they had posted Nov. 27.”

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Posted 2 years ago

“Lots of choice on letters to use, easy to enter the information, easy to order, very good pricing and exceptional customer service. I contacted them as the letters I ordered hadn’t arrived by the date I was advised. Justine from customer service was extremely helpful and understanding and resent the letters so my children didn’t miss out. Thank you. I’ve used you in the past and the letters have always gone down well.”

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Posted 2 years ago

“My great granddaughter was so delighted when she received her letter from Father Christmas. I helped her read it and she kept saying how clever he was to know so much about her. He even knows my best friends name Grandma. Pure magic.”

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Posted 2 years ago

“Order every year always a great service. Customer service is 10 out of 10 amazing”

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Posted 2 years ago

“My grandson loved his letter off Father Christmas.”

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Posted 2 years ago

“Still haven’t received my letter although I’m getting emails to review it”

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Posted 2 years ago

“I loved Santa letter. It was well written and quality of paper and envelope was good.”

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Posted 2 years ago

“Great letter and delivery”

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Posted 2 years ago

“Grandchildren loved the letters and were amazed how santa knew things about them and their friends. Magical. Thank you”

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Posted 2 years ago

“Absolutely fantastic my daughter & son loved their letters, will re order next year like I have for the last 4+ years 😀”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,916 reviews