Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,892 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My granddaughter wait for them every year. They love to read them .❤️”

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Posted 2 years ago

“My grandchildren are thrilled with their letters. They couldn't imagine how Santa knows things about them and happy that they are on his nice list. The letters are attractive and great quality. I am so happy that I ordered them”

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Posted 2 years ago

“Arrived on time. The writing would have been better bigger. Otherwise, all good and as expected.”

Santa Letter Direct 5 star review on 15th December 2023

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Posted 2 years ago

“This did not arrive even though it says delivered”

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Posted 2 years ago

“I’ve used you guys for about 7 years & absolutely love the service provided. This year I had something happen to one of the extra by accident & I contacted Santa Letter Direct who have amazingly help to solve this. Can’t fault you. Can’t wait until next year”

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Posted 2 years ago

“Very happy , my son was super excited with the letter! Couldn’t be more happy!😃”

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Posted 2 years ago

“great letter this is the 5th year i have used this company although this year due to post delays it was delivered later than expected but still excellent quality”

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Posted 2 years ago

“My son was over the moon with his letter from Santa. Simple to create and order arrived when it said it would. Great value for money”

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Posted 2 years ago

“Such a wonderful letter and video for our young son. We must have watched the video 50 times - it would be great to be able to fully download and save it that would be my only criticism. Many thanks for helping make Christmas special”

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Posted 2 years ago

“My daughter was extremely happy with the Santa’s letter.I’ve recommended my friend She ordered one of her son straight 🩷Thank you x”

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Posted 2 years ago

“Was told out letter would be here by Tuesday it's Friday and no letter”

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Posted 2 years ago

“Thankyou so much my daughter loved it,highly recommend 🙂”

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Posted 2 years ago

“Marley was absolutely landed with his letter, 10/10 again, you guys make his Christmas, thank you ever so much, Merry Christmas to all involved 👍”

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Posted 2 years ago

“Received the key and button very quickly but letters that were ordered at the same time have not arrived and the grandchildren are now starting to ask why Santa hasn’t written this year.”

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Posted 2 years ago

“MY daughter loved her letter and certificate from Santa. It was colourful and wrote lovely with lots of detail.”

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Posted 2 years ago

“Not received”

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Posted 2 years ago

“She loved her letter I left it ok the door mat for when she got back from school she was so excited we have put it under the tree so Santa knows she has received it”

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Posted 2 years ago

“The letters were fab my children were amazed that some personal bits were added to their letters.”

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Posted 2 years ago

“Missing the button we ordered”

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Posted 2 years ago

“Beautifully presented Letter and gift pack. Really bring the magic to life, being able to personalise.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,892 reviews