Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

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“Great experience - I will be ordering again and again as my child grows!”

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Posted 1 year ago

“You made a mistake in putting in the letter the area we moved to you put my old area but other then that you did a good job Lilly was happy”

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Posted 1 year ago

“My greatgrandson was overjoyed receiving his letter from Santa 🎅 it's so lovely little ones believing thank you so so much xx”

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Posted 1 year ago

“I've been ordering from Santa Direct for many years. Service is excellent and all the items they sell are excellent quality. With a new grandchild reaching 1yrs will be ordering for many more years too.”

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Posted 1 year ago

“I'm so glad that the envelope was the first thing my daughter saw and she picked up the post first. She was so excited to see it was from Santa. She wanted me to read it out to her, she was very emotional that Santa knew her friends and what she wanted for Xmas.I have a very happy and excited young daughter now. Thank you.”

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Posted 1 year ago

“Excellent service as always. Letters received on time and looked amazing”

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Posted 1 year ago

“Lovely letter but a shame it was not addressed to the child.”

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Posted 1 year ago

“I have not received anything..Please check on my order”

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Posted 1 year ago

“Really easy to use. I like the way I didn't have to download anything. There were lots of different backgrounds to choose from and lots of different versions. I chose the AI and I'm really pleased I did”

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Posted 1 year ago

“Granddaughter very happy with her letter .”

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Posted 1 year ago

“The AI generated letter was perfect! I recommended it to a friend and she was so pleased with the results...thank you!”

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Posted 1 year ago

“Excellent. My grandaughter was over the moon !”

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Posted 1 year ago

“Granddaughter loved her letter from santa again this year”

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Posted 1 year ago

“I’ve done these letters for years and now doing them for my 2nd child. She is 3 years old and her when I was reading it out was priceless!”

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Posted 1 year ago

“My daughter was really happy she believes in Santa still and with the letter really thinks he can see her which I’m happy that she still believes in Santa I am happy with the letter as she’s kept it made her smile that his watching her thanks ☺️”

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Posted 1 year ago

“Very pleased delivered what they said they would and within the time scale stated 😊”

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Posted 1 year ago

“Amazing letter - the magic of Christmas for my son. The only down side is that the writing on the letter is so faint, it’s hard to read. The writing could do with being bolder and more darker to be able to read. .”

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Posted 1 year ago

“Excellent like every year!”

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Posted 1 year ago

“Arrived damaged”

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Posted 1 year ago

“Very good thank you”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews