Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,891 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was not very easy to sort out the letters.”

Helpful Report

Posted 1 year ago

“I received an email that the packages were delivered to the grandkids. Parents said they have not received anything in the mail. Just wondering if it got lost or it’s gonna take longer to get to them”

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Posted 1 year ago

“Very easy to order, lovely choice of letters sent and delivered when expected. The grandchildren love receiving them.”

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Posted 1 year ago

“All three of my grandchildren were thrilled to receive their Letter from Father Christmas that came all the way from the North Pole, they loved the fact that they were on the nice list and had a certificate to prove it the activity pack was a big bonus for them.”

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Posted 1 year ago

“Never received the letters.”

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Posted 1 year ago

“My grandchildren loved them. I've been using these for years and every year thd letters bring smiles. Thank you so much for that. I'd highly recommend this company. I reckon Santa would too.”

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Posted 1 year ago

“The letter is lovely and sounds very personalised. However I edited it and hadn’t noticed it had changed the delivery date. The letter then came to early as I knew I wanted to edit further.”

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Posted 1 year ago

“Grandson absolutely lo Ed it was a great surprise for him xx”

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Posted 1 year ago

“Didn't recieve letters”

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Posted 1 year ago

“As always, amazing service, fabulous letter choices 🌟 🎅”

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Posted 1 year ago

“The kids look forward to getting these every year. They checked the mailbox daily to see if they received them yet.”

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Posted 1 year ago

“Arrived on time and as described. Very organised and friendly support too from Santa. Very happy kids. Thanks”

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Posted 1 year ago

“As usual a really lovely package. The letter made my grandson so excited and his little activity pack kept him engaged in it all for hours. Thank you”

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Posted 1 year ago

“Excellent choice of lovely letters and delivered on time as promised”

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Posted 1 year ago

“My girls were so excited to receive their letter and certificate. They both arrived on the day I requested and both were beautiful. They helped to keep the magic alive with the personalised parts with what they've asked for from Santa and a line about their friends. Will definitely order again next year!”

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Posted 1 year ago

“Iv been doing this for a few years now, not just at Christmas, and the children( and myself) have never been disappointed, really adds to the magic, the detail is brilliant , I will be continuing ordering for a few more years,or until the grandchildren grow up!”

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Posted 1 year ago

“Absolutely love these letters and extra little touches . My children loved getting these”

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Posted 1 year ago

“Great experience - I will be ordering again and again as my child grows!”

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Posted 1 year ago

“You made a mistake in putting in the letter the area we moved to you put my old area but other then that you did a good job Lilly was happy”

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Posted 1 year ago

“My greatgrandson was overjoyed receiving his letter from Santa 🎅 it's so lovely little ones believing thank you so so much xx”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,891 reviews