Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter's love receiving their letter from Santa. I think the AI writes the letter really well, incorporating the little bits of info I provide. I order every year.”

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Posted 3 months ago

“Absolutely superb. We left the letter in letter box and let him find it. WOW his face lit up like a Xmas decoration. 200% recommend.”

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Posted 3 months ago

“Son absolutely loved his letter.”

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Posted 3 months ago

“I have been using Santa Letter Direct for over 5 years for my own children, nieces and step children. Each time they arrive their faces light up and it adds that extra magic to Christmas! The new AI letter feature is great and has helped make the letters even more personal this year! I love that you can select specific dates for delivery as this helps so much with planning the magic! Thank you Santa Letter Direct! I highly recommend your service and will continue to use it for years to come! 😁”

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Posted 3 months ago

“My son was very happy when he got santa letter its amzing”

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Posted 3 months ago

“Absolutely brilliant, partners child was amazed by it.”

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Posted 3 months ago

“Just what we needed to make a magical Christmas for our little one”

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Posted 3 months ago

“The way my children's face light up when opening there letters are fab they really make there Christmas”

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Posted 3 months ago

“Such special memories for my grandchildren to keep,especially as it was my granddaughters 1st Christmas Thankyou”

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Posted 3 months ago

“Have been using Santa letter direct for a few years now for both of my grandchildren and highly recommend them. Fantastic service, easy to use and the grandchildren are ecstatic when they receive them. Thank you 😊”

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Posted 3 months ago

“Both girls loved the activity packs. There was plenty to do. They arrived in good time on the date specified. Will definitely order again and highly recommend.”

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Posted 3 months ago

“Such a personalised letter! Came really quick too! I was very happy with my product”

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Posted 3 months ago

“Loved fhe letter. We went through the RNIB but the letter was basic and boring however we chose this company and there was so much included and my daughter loved it. It was just perfect for her. Will definitely order again for christmas 2026”

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Posted 3 months ago

“Absolutely amazing every year I get these letters and my daughter loves them and keeps the magic of Christmas going”

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Posted 3 months ago

“Made my daughter so happy to receive her letter.. Thank you!”

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Posted 3 months ago

“My daughter absolutely loved her letter from Santa. She told all her friends and family she’s only 5. I will be using your services again for both my daughter and son who will be almost two at Christmas. 🎄♥️ Thank you ever so much. Ps customer services were amazing and re sent out another letter as I didn’t receive the first one, couldn’t apologise enough. No longer Christmas but the letter still remains on my fridge 😂 can’t take it off I’m not allowed 🫣♥️ Many thanks Donna-Marie Bullen xo”

Santa Letter Direct 5 star review on 8th January 2026

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Posted 3 months ago

“Excellent service.. I get these every year for my two children. Normally I write bits myself of what I want to say but this year let the AI side do its job and the kids loved them. Made them very personal . Would recommend 10/10.”

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Posted 3 months ago

“Guy great granddaughter loved her letter from Santa every year”

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Posted 3 months ago

“The AI letters are brilliant.”

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Posted 3 months ago

“Brilliant every year I have been coming back to get the Santa letters for my children, since they have been born they are 11 years old, & 12 years old..they still Believe! & I know it’s because the Santa letters they are always so pleased to have! It’s keeping the magic alive! 🎄🌟”

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Posted 3 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews