Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,872 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic service and fair prices”

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Posted 6 days ago

“Really pleased, lovely choice, posted out quickly.”

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Posted 6 days ago

“I was very pleased with the letter I received from you for my child he was really excited to get it which make me feel very happy I would buy somemore in the future”

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Posted 6 days ago

“My daughter's love receiving their letter from Santa. I think the AI writes the letter really well, incorporating the little bits of info I provide. I order every year.”

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Posted 6 days ago

“Absolutely superb. We left the letter in letter box and let him find it. WOW his face lit up like a Xmas decoration. 200% recommend.”

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Posted 6 days ago

“Son absolutely loved his letter.”

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Posted 6 days ago

“I have been using Santa Letter Direct for over 5 years for my own children, nieces and step children. Each time they arrive their faces light up and it adds that extra magic to Christmas! The new AI letter feature is great and has helped make the letters even more personal this year! I love that you can select specific dates for delivery as this helps so much with planning the magic! Thank you Santa Letter Direct! I highly recommend your service and will continue to use it for years to come! 😁”

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Posted 6 days ago

“My son was very happy when he got santa letter its amzing”

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Posted 6 days ago

“Absolutely brilliant, partners child was amazed by it.”

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Posted 6 days ago

“Just what we needed to make a magical Christmas for our little one”

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Posted 6 days ago

“The way my children's face light up when opening there letters are fab they really make there Christmas”

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Posted 6 days ago

“Such special memories for my grandchildren to keep,especially as it was my granddaughters 1st Christmas Thankyou”

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Posted 6 days ago

“Have been using Santa letter direct for a few years now for both of my grandchildren and highly recommend them. Fantastic service, easy to use and the grandchildren are ecstatic when they receive them. Thank you 😊”

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Posted 6 days ago

“Both girls loved the activity packs. There was plenty to do. They arrived in good time on the date specified. Will definitely order again and highly recommend.”

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Posted 6 days ago

“Such a personalised letter! Came really quick too! I was very happy with my product”

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Posted 6 days ago

“Loved fhe letter. We went through the RNIB but the letter was basic and boring however we chose this company and there was so much included and my daughter loved it. It was just perfect for her. Will definitely order again for christmas 2026”

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Posted 6 days ago

“Absolutely amazing every year I get these letters and my daughter loves them and keeps the magic of Christmas going”

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Posted 6 days ago

“Made my daughter so happy to receive her letter.. Thank you!”

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Posted 6 days ago

“My daughter absolutely loved her letter from Santa. She told all her friends and family she’s only 5. I will be using your services again for both my daughter and son who will be almost two at Christmas. 🎄♥️ Thank you ever so much. Ps customer services were amazing and re sent out another letter as I didn’t receive the first one, couldn’t apologise enough. No longer Christmas but the letter still remains on my fridge 😂 can’t take it off I’m not allowed 🫣♥️ Many thanks Donna-Marie Bullen xo”

Santa Letter Direct 5 star review on 8th January 2026

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Posted 6 days ago

“Excellent service.. I get these every year for my two children. Normally I write bits myself of what I want to say but this year let the AI side do its job and the kids loved them. Made them very personal . Would recommend 10/10.”

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Posted 6 days ago

Santa Letter Direct is rated 4.6 based on 20,872 reviews