Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Easy to order & quick delivery.. Very happy”

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Posted 5 years ago

“Very knowledgeable - able to assist with identifying a shoe with the specific qualities I needed over the phone and shipped the shoes on that same day - although not my usual brand the shoes fit perfectly and perform just as described. Thank you so much,”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“A new experience (like much since the pandemic) and cannot fault the service from the team. Acknowledgment as soon as I submitted all the videos/pictures as required, phone consultation was brilliant - went through all the options and the reasoning behind suggestions, shoes ordered and arrived two days later. Two runs down and all fabulous. So glad for the expert advice, stress-free and also risk free given the thorough consultation and safe for everyone involved. Thanks team!!”

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Posted 5 years ago

“Great service for a virtual gait analysis and excellent recommendation for road shoes Way better than alternative running shops that ive tried”

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Posted 5 years ago

“Arrived on time and in good order.”

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Posted 5 years ago

“Fast service.”

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Posted 5 years ago

“Run & Become London is the only shop I trust for buying running shoes. Too many injuries to risk getting it wrong.”

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Posted 5 years ago

“Easy to make a purchase and an awesome item. Thank you”

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Posted 5 years ago

“This is simply the best shop for professional advice on buying trainers. I would not go anywhere else.”

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Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

“My order was quickly dispatched and I was updated regularly where it was in the delivery process. Much prefer going to the shop as your staff are second to none when helping me get new trainers but online service was the next best thing.”

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Posted 5 years ago

“Arrived promptly. Refund prompt too I think”

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Posted 5 years ago

“Great service, great selection”

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Posted 5 years ago

“Arrived really quickly and my son loves them. Now he has no excuse not to go running with me!”

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Posted 5 years ago

“Quick and helpful”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Good fit - super soft - great to have no velcro.....would recommend!”

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Posted 5 years ago

“I have visited the Run and Become store when in London for many years but this is the first time I have bought something from their website. Excellent service, fast delivery and my purchases were very well packaged. thank you Run and Become.”

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Posted 5 years ago

“great service great products fast delivery”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews