Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,455 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rathika was so helpful with my order - checking my address and then ensuring that you had the stock for an exchange. It was lovely to deal with a person who was available on the phone, rather than a bot and automated system. My running shoes were sent out quickly and arrived on time. All good!”

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Posted 5 days ago

“Very prompt delivery and great customer service.”

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Posted 1 week ago

“Large selection of bigger sizes and widths ,all top brands stocked, delivery was very quick”

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Posted 1 week ago

“Excellent service. Great product.Really quick delivery.thankyou Run and become”

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Posted 1 week ago

“My order was delivered on time. Rathika was very helpful in getting my order sent. She contcted me both by phone and email to make sure my post code was correct because I forgot one of the numbers when filling out the online form. Really great customer service and will order from them again.”

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Posted 3 weeks ago

“Orders were delivered promptly and refunds given quickly. Excellent customer service.”

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Posted 3 weeks ago

“I live independently run running stores! This one is excellent and they have great customer service and a top notch loyalty program! Five stars”

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Posted 3 weeks ago

“Run and Become are always a trusted go to. Love the compression socks, perfect, comfy, and stabilising.”

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Posted 1 month ago

“Excellent!”

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Posted 1 month ago

“Good range of running kit, good service and plenty of helpful advice on the website.”

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Posted 1 month ago

“Great service as always.”

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Posted 1 month ago

“Good service, no probs at all.”

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Posted 1 month ago

“Good price fine do deal with.”

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Posted 1 month ago

“I come to your shop every year for my trainers! I won’t go anywhere else, as you are such a helpful group, and running outside is an absolutely fabulous. I also rate the 28 day trial as there’s nothing worse than doing your first few runs and finding out that they’re not right for you! I always look forwards to visiting your store and I’ve had many different types of trainers which have all been 100% right for me. This year my trainers where posted as I wanted a specific colour and they phoned me one on arrival to the shop, then delivery to my door the next day! I’m currently very happy with my new purchase of the Hylo Athletic trainers and have already started my marathon training for next year! Thankyou Run and Become”

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Posted 1 month ago

“Excellent service time after time. My 'go to' shop for running shoes. Thank you”

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Posted 1 month ago

“Delivery was quick. Thank you.”

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Posted 1 month ago

“Excellent - arrived in less than 24 hours”

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Posted 1 month ago

“Quick delivery at a good price”

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Posted 2 months ago

“The ladies in the shop were so helpful. I really enjoyed the experience of picking up then exchanging my new Hoka shoes. Thank you”

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Posted 2 months ago

“very freidnly and efficient service”

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Posted 2 months ago

Run and Become is rated 4.9 based on 3,455 reviews