Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery at a good price”

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Posted 5 days ago

“The ladies in the shop were so helpful. I really enjoyed the experience of picking up then exchanging my new Hoka shoes. Thank you”

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Posted 1 week ago

“very freidnly and efficient service”

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Posted 2 weeks ago

“I was looking for a gift for my 25 year old 'new to running' son - they were superb. Great personalised advise. Highly receommend.”

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Posted 2 weeks ago

“Very helpful. Although not all items were in stock, someone helpfully got in touch to explain & I was easily able to change my order. Thank you!”

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Posted 2 weeks ago

“Very efficient ordering and delivery. Happy customer”

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Posted 2 weeks ago

“First time purchaser looking for extra wide trail shoes which are not widely available. Order was easy to place, prompt delivery but were unfortunately too small (uk12 also labelled as US12.5). Preprinted return label was much appreciated, and alternative make also UK12 but US13 was ordered, perfect fit (Brooks) same as my runners, l should have known! Return refund processed very fast. A slick and professional experience. Sizing issue was irritating but down to the make not the seller. Recommend.”

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Posted 2 weeks ago

“Perfect customer service”

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Posted 3 weeks ago

“Best price that I could find online. The trainers were spot on and were delivered really quickly. Many thanks!”

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Posted 3 weeks ago

“Great purchase, competitive prices. quick delivery. Happy me!”

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Posted 1 month ago

“Product arrived quickly and as described. Very happy with the purchase.”

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Posted 1 month ago

“Great selection of shoes and other related merchandise. Easy on line ordering and fast delivery. Very positive”

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Posted 1 month ago

“The running tights I ordered fit well and are good quality. They arrived very quicky after ordering. I will definitely use Run and Become again.”

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Posted 1 month ago

“Excellent service as always”

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Posted 1 month ago

“I first bought from you during lockdown when, after a remote gait analysis, I bought a pair of Saucony Ride trainers. Saucony Ride are still proving to be the best trainer for me and so I bought another pair. Once again, they fitted me perfectly and I would happily recommend both Run and Become and the Saucony Ride trainer without hesitation.”

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Posted 1 month ago

“Fast delivery, great product”

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Posted 1 month ago

“Great gear, good prices, knowledgable and helpful staff, highly recommended.”

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Posted 1 month ago

“Always quick delivery and excellent customer service. It’s always good to see a selection of different brands on the website that support a women’s wide fit (D) and, of course, the loyalty discount offered”

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Posted 1 month ago

“great service just the shoes and size i wanted; dispatched promptly with good communications”

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Posted 1 month ago

“Great service. Product was purchased at at good price and delivery was quick. All good and will return in future.”

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Posted 2 months ago

Run and Become is rated 4.9 based on 3,435 reviews