Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,440 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always”

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Posted 2 months ago

“I first bought from you during lockdown when, after a remote gait analysis, I bought a pair of Saucony Ride trainers. Saucony Ride are still proving to be the best trainer for me and so I bought another pair. Once again, they fitted me perfectly and I would happily recommend both Run and Become and the Saucony Ride trainer without hesitation.”

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Posted 2 months ago

“Fast delivery, great product”

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Posted 2 months ago

“Great gear, good prices, knowledgable and helpful staff, highly recommended.”

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Posted 2 months ago

“Always quick delivery and excellent customer service. It’s always good to see a selection of different brands on the website that support a women’s wide fit (D) and, of course, the loyalty discount offered”

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Posted 2 months ago

“great service just the shoes and size i wanted; dispatched promptly with good communications”

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Posted 2 months ago

“Size 5 feels lose walking”

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Posted 2 months ago

“Great service. Product was purchased at at good price and delivery was quick. All good and will return in future.”

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Posted 2 months ago

“Trainers arrived within the delivery timescale - fit exactly as expected. Bonus points for this company for having a wide fit onrunning cloudrunner in colour not found in other online shops”

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Posted 2 months ago

“Very good service great shoes”

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Posted 2 months ago

“Good store, Helpful and attentive staff. Got two nice running tops I’m very happy with.”

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Posted 2 months ago

“My last order was dispatched promptly and arrived in a couple of days. Excelleent service”

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Posted 2 months ago

“Ordering was easy delivery on time Shoes were well packed.”

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Posted 2 months ago

“Very dissapointed with my purchase the insole were all soiled with black marke”

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Posted 2 months ago

“Quick service and good price”

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Posted 2 months ago

“I cannot recommend this shop highly enough. Exemplary, professional and friendly service and you can be totally reassured that the correct pair of shoes for you will be found. Great care is taken. Top notch!”

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Posted 2 months ago

“Always a pleasure to deal with you guys which is why we have buying out runners from you for last 10 years !”

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Posted 2 months ago

“Great communication, rang me with a stock update which was appreciated. Thank you.”

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Posted 3 months ago

“Not sure, why unlike almost all other retailers, R&B cannot just offer an online voucher. Despite being supposedly sent via first class post and due to arrive on 16th September, due to Royal mail's incompetence it arrived 2 days late and missing the birthday it was due to arrive on. An online voucher would have been so much easier - why can't you offer this?”

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Posted 3 months ago

Hi David, I'm sorry you were dissatisfied with our service. We offer both digital vouchers and gift cards as some customers prefer a physical gift card rather than an online version. Although the two versions are in different places on our website both have links to the other option. We will review how we highlight these two options as we failed to make it clear to you when you purchased. We can also send an email with the voucher attached even if the one purchased was a gift card, so please let us know if that would be helpful in this instance.

Posted 3 months ago

“Excellent service. Thank You. I bought the last pair of the specific model of running shoes in my size. They were delivered very quickly.Thank you.”

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Posted 3 months ago

Run and Become is rated 4.9 based on 3,440 reviews