Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,470 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Great product.Really quick delivery.thankyou Run and become”

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Posted 2 months ago

“My order was delivered on time. Rathika was very helpful in getting my order sent. She contcted me both by phone and email to make sure my post code was correct because I forgot one of the numbers when filling out the online form. Really great customer service and will order from them again.”

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Posted 2 months ago

“Orders were delivered promptly and refunds given quickly. Excellent customer service.”

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Posted 2 months ago

“I live independently run running stores! This one is excellent and they have great customer service and a top notch loyalty program! Five stars”

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Posted 2 months ago

“When I came for my click & collect parcel, the shop was very busy. It was chaotic and disorganised and it was hard to separate staff from customers. I couldn't see anyone wearing a uniform or similar thing to make them easily recognised.”

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Posted 2 months ago

I'm extremely sorry that you had a bad expereince with us. Our staff try to greet everyone upon arrival and offer them help. When it is very busy which it often can be, some people may get missed but we try our best to make sure everyone is served.

Posted 2 months ago

“Run and Become are always a trusted go to. Love the compression socks, perfect, comfy, and stabilising.”

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Posted 2 months ago

“Excellent!”

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Posted 3 months ago

“Good range of running kit, good service and plenty of helpful advice on the website.”

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Posted 3 months ago

“Great service as always.”

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Posted 3 months ago

“Good service, no probs at all.”

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Posted 3 months ago

“Good price fine do deal with.”

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Posted 3 months ago

“I come to your shop every year for my trainers! I won’t go anywhere else, as you are such a helpful group, and running outside is an absolutely fabulous. I also rate the 28 day trial as there’s nothing worse than doing your first few runs and finding out that they’re not right for you! I always look forwards to visiting your store and I’ve had many different types of trainers which have all been 100% right for me. This year my trainers where posted as I wanted a specific colour and they phoned me one on arrival to the shop, then delivery to my door the next day! I’m currently very happy with my new purchase of the Hylo Athletic trainers and have already started my marathon training for next year! Thankyou Run and Become”

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Posted 3 months ago

“Excellent service time after time. My 'go to' shop for running shoes. Thank you”

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Posted 3 months ago

“Delivery was quick. Thank you.”

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Posted 3 months ago

“Excellent - arrived in less than 24 hours”

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Posted 3 months ago

“Delivered quickly. Neatly packed so able to go through letterbox. Great shorts.”

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Posted 3 months ago

“Quick delivery at a good price”

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Posted 3 months ago

“It was a present for someone else but it looked very good”

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Posted 4 months ago

“The ladies in the shop were so helpful. I really enjoyed the experience of picking up then exchanging my new Hoka shoes. Thank you”

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Posted 4 months ago

“very freidnly and efficient service”

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Posted 4 months ago

Run and Become is rated 4.9 based on 3,470 reviews