Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful. Excellent and efficient service”

Helpful Report

Posted 5 years ago

“Always brilliant service online and in store”

Helpful Report

Posted 5 years ago

“Desperate for my husband to find decent wide fit trainers. So glad i found Run and Become as really pleased with the ones we bought. Quick service and great range . Will definitely be back”

Helpful Report

Posted 5 years ago

“I bought some Saucony endorphin speeds from run and become, from someone who recommended them and wow bought them straight away no fuss , very quick and kept me upto date of delivery, very professional, will definitely use again👍!!”

Helpful Report

Posted 5 years ago

“Website easy to use and product arrived in time - very good”

Helpful Report

Posted 5 years ago

“My order was delivered very quickly and the quality of the products was excellent. This was the first time I ordered online from your shop - will happily do so again!”

Helpful Report

Posted 5 years ago

“Excellant price, speedy delivery, nice products. Me is Happy.”

Helpful Report

Posted 5 years ago

“Great selection of shoes, especially for support which is what I need for my over pronation problem. Came quickly, great trainers!”

Helpful Report

Posted 5 years ago

“My email query was responded to very quickly with excellent feedback and information. I had to send the first pair of trainers back to the store and order a new pair which was all very smooth and quick. Excellent service throughout. I would highly recommend Run and Become.”

Helpful Report

Posted 5 years ago

“Run & Become is hands down the best running shop around. Their knowledge and customer service is outstanding. I have never before received such attention and care when buying a pair of running shoes. Highly recommend!”

Helpful Report

Posted 5 years ago

“Great staff and the online service was quick”

Helpful Report

Posted 5 years ago

“Even a treat in the packaging! Top marks!”

Helpful Report

Posted 5 years ago

“Ordered shoes @ 14.30 on Tue , delivered 12.00 on Wed , cannot beat that.”

Helpful Report

Posted 5 years ago

“Well organised appointment system and really helpful staff”

Helpful Report

Posted 5 years ago

“Easy to order. Competitive pricing. Love the shoes - Saucony Peregrine - which are getting better all the time. Delivered as promised.”

Helpful Report

Posted 5 years ago

“I was about to purchase a couple of pairs of road shoes when I got an email from Run & Become highlighting their upcoming "Flash Sale". Lo and behold. my first choice shoes were available (and in my size too). I quickly ordered two pairs. I had an email confirming the order. R&B highlighted that there could be a slight delay in delivery due to the Covid-19 pandemic. I needed to change the delivery address. I called up the online services who very swiftly sorted out the address change. The shoes arrived a day early too. The service was impeccable, quick and efficient. It is always a pleasure to deal with the staff in Run & Become, be they online or in the store.”

Helpful Report

Posted 5 years ago

“Your advice was fantastic. I could have bought the product in nicer colours from a competitor but because of your advice and I wanted to support your amazing shops, I didn't.”

Helpful Report

Posted 5 years ago

“Excellent service. Definitely recommend.”

Helpful Report

Posted 5 years ago

“Arrived quickly and lovely to wear”

Helpful Report

Posted 5 years ago

“Very happy with the shoes I received through run and become. I did the online gait analysis and after a 15 minute phone call with them my shoes were already on their way. Simple and easy; well worth it. My shoes are exactly what I wanted and I’ve worn them a lot already. Super comfortable and good quality. Would definitely recommend. Thank you!”

Helpful Report

Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews