Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“firstclass Thanks”

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Posted 5 years ago

“One size 6 ladies trail shoe the other size 8 male trail shoe arrived. Size 8 shoe in the post awaiting the other size 6 ladies shoe. Hopeful that the matching trainer will be the correct one sent out as they cost £130. They were bought as a gift for this friday but no luck they will be a matching pair for tomorrow.”

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Posted 5 years ago

“Shoes I ordered arrived in three days as promised. I even got a little biscuit!”

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Posted 5 years ago

“The service provided by Runandbecome was excellent - they did not stop until I had the shoes that were perfect for my feet.”

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Posted 5 years ago

“Run & become shoes come through Royal Mail all good.”

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Posted 5 years ago

“Great products, fast delivery”

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Posted 5 years ago

“Fabulous independent shop, over achieved on delivery, service and a little surprise gift in the package too, would definitely use again.”

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Posted 5 years ago

“Prompt delivery and competitively priced”

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Posted 5 years ago

“Always great service”

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Posted 5 years ago

“Easy to use website, quick and efficient service, particularly liked the free delivery for orders over £10.”

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Posted 5 years ago

“Fantastic advise through online gait analysis. Turns out I was wearing a neutral trainer when I needed a support one. Hopefully no more injuries now ! Well worth the money ..... thank you !”

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Posted 5 years ago

“Excellent service via e-mail and phone”

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Posted 5 years ago

“Trainers are just what I wanted, delivered slightly quicker than expected. Happy.”

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Posted 5 years ago

“Great advice and quick delivery of new running shoes!”

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Posted 5 years ago

“Very useful to find a company that provides shoes that you can size properly. My last pair of online bought trainers were given away as they didn't fit properly and after a few wears they were causing discomfort. One slight disapointment was that I actually wanted a pair of cross trainers to do HIT training sessions in. However I couldnt find any online (or on this site) that could be properly sized, so I had to get running shoes. I ordered a pair of Brooks Ghost EE size 9's and they arrived within hours; I think it was next day. After a couple of sessions I find that the ghosts are an excellent well made and light shoe that are perfectly acceptable for the occasional HIT session, and probably great for running. The print-off paper foot measure chart was a little complicated to organize off the printer, but I eventually managed to get a pretty accurate idea of my measurements from it. Overall, very good service and quality product.”

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Posted 5 years ago

“Excellent remote gait analysis service. Very pleased with my new shoes.”

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Posted 5 years ago

“Fast delivery, will use this company again.”

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Posted 5 years ago

“Always a great service with quick and efficient delivery to the islands - even in the midst of a pandemic. Everything arrived in perfect condition. So pleased!”

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Posted 5 years ago

“Ordered Friday arrived Monday, very happy with speed of delivery. Also came with preprinted label in case I needed to return the items, which was a nice touch.”

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Posted 5 years ago

“In need of a new pair of trainers and after a personal recommendation to use Run & Become I sent my videos for the online gait analysis. Petra rang me a few days later and recommended a pair of trainers and gave the full reasoning behind her choice which made perfect sense. The Brooks Adrenaline GTS 20’s have made all the difference; well cushioned and no more aching ankles or knees. Thank you so much.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews