Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,389 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,389 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Super efficient service and communication about delivery. Husband absolutely loved the product as first time he has tried the 2X wider fitting! Thank you.”

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Posted 2 days ago

“Great price & very fast delivery”

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Posted 5 days ago

“Shorts fitted really well, the side pockets proved extremely comfortable for phone and soft flask. The inner lining is a bit on the warmer side which will be great for autumn/winter but not as comfy for the warmer months”

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Posted 1 week ago

“Bought a pair of Hoka second time I have bought from Run and Become although the last time was 5 years ago. Excellent and prompt service”

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Posted 1 week ago

“We love Run and Become over many many runs and years - both online and instore”

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Posted 1 week ago

“Excellent service, quick delivery”

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Posted 1 week ago

“Well done! As usual, Run and Become came through with my order and provided great running shoes! Thanks for always being my reliable “go to” for my running gear.”

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Posted 1 week ago

“A great shop providing for people who run and walk and need support with this. I wouldn't go anywhere else.”

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Posted 2 weeks ago

“Excellent customer service in providing for easy free returns. Unfortunately the shoes didn't suit me. Now waiting for painless refund but am sure it will be ok when they get the shoes back.”

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Posted 2 weeks ago

“Very good. I would buy from here again. Had to return shoes that didn't fit, and it was quick and easy.”

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Posted 3 weeks ago

“I should think this is the 5th pair of shoes (among other things) I've bought from Run&Become. Excellent service as ever - straightforward and professional - highly recommended!”

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Posted 3 weeks ago

“I am always happy with the service provided by Run and Become. There's some excellent advice available on the website too.”

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Posted 3 weeks ago

“Excellent from start to delivery”

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Posted 4 weeks ago

“As ever the staff were fantastic, friendly and professional. As soon as the member of staff approached me I informed them exactly what I was after and they checked on the system and went and got my trainers. They double checked all was OK and fitted well. Payment was easy.”

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Posted 4 weeks ago

“Thoughtful and prompt service! I’m a fan!”

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Posted 1 month ago

“Quick service, good shoes”

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Posted 1 month ago

“Easy to order via the website. Very quick despatched and delivery. Can not fault the service .”

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Posted 1 month ago

“Good service, delivered on time which was great.”

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Posted 1 month ago

“The most knowledgeable and friendly staff. There are no adjectives or superlatives that can describe the high levels of customer service that your staff provide every time I hope in store. Thank you.”

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Posted 1 month ago

“Very pleased with my Brooks shoes. Exactly as described. Arrived a day later than I thought but that's Royal Mail for you and delivery was free.”

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Posted 1 month ago

Run and Become is rated 4.9 based on 3,389 reviews