Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,470 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having viewed an email showing current deals for Hoka running shoes, I ordered a pair from Run and Become. The order only took a few days with delivery by Royal Mail. I have ordered from this firm previously and they provide a top class service. Thoroughly recommended them.”

Helpful Report

Posted 1 day ago

“I've been buying shoes and kit from Run and Become for over 20 years. Can't fault them in any way..”

Helpful Report

Posted 1 week ago

“great shop for an ultra runner”

Helpful Report

Posted 2 weeks ago

“Able to speak to a person on the phone and very helpful as I don’t live in London anymore but can still order. Swift delivery, great footwear and excellent customer service as usual”

Helpful Report

Posted 2 weeks ago

“I have used Run and Become before for new running shoes, and when i needed a new pair for this year they did not disapoint. Great price and the best delivery service i can remember. Will definatly go back to them again and next time i'm in London will visit the shop 10/10 and one happy runner.”

Helpful Report

Posted 2 weeks ago

“As usual, the service has been exemplary. I've ordered online and been to the shop, both on several occasions and the help and advice have always been superb. It's never been a case of having specific products pushed but it's always about what works for YOU and any specific training you might be doing. Whether you're a seasoned runner or a newbie, the staff always have solid advice and if you can, do book a gait analysis!”

Helpful Report

Posted 1 month ago

“Great service as usual - favourite running store for decades!”

Helpful Report

Posted 1 month ago

“Fast shipping. Happy with products, socks, suppliments and vest. Will certainly shop with them again. Great brick and mortar store too.”

Helpful Report

Posted 1 month ago

“Very good service. Quick delivery to the Scottish Highlands, and the item was on sale. Very satisfied.”

Helpful Report

Posted 1 month ago

“Don’t live in London anymore but got running shoes from here a few years ago and the guy listened and helped me choose the best starter running shoes. Years later I wanted the same ones and found them here :) great service !”

Helpful Report

Posted 1 month ago

“Very good service.”

Helpful Report

Posted 1 month ago

“Fantastic service. Product arrived super quick, however it wasn't quite right for me. Incredibly easy return and very fast refund. Highly recommended and would definitely use again.”

Helpful Report

Posted 1 month ago

“It’s always easy to navigate your website. The loyalty discount is always appreciated. Super fast delivery too”

Helpful Report

Posted 1 month ago

“Delivery was on time and my grandson absolutely loves his new trainers. Thank you.”

Helpful Report

Posted 1 month ago

“Very easy transaction. Buy with confidence.”

Helpful Report

Posted 1 month ago

“Rathika was so helpful with my order - checking my address and then ensuring that you had the stock for an exchange. It was lovely to deal with a person who was available on the phone, rather than a bot and automated system. My running shoes were sent out quickly and arrived on time. All good!”

Helpful Report

Posted 2 months ago

“Unfortunately the woman who served me was very low energy and gave the impression any question I ask or any other brand I'd like to try was an imposition on her day.”

Helpful Report

Posted 2 months ago

“Order the trainers was told my credit card didn't go through so again I did it again next hour receive a email saying still have gone true so nexet day phone my bank they said it bing true as bing paid so phone the shop spoke to lovely told what happened she sorted out for a receive my second payment that was at last receive my trainers sorry put me off of order again”

Helpful Report

Posted 2 months ago

“Very prompt delivery and great customer service.”

Helpful Report

Posted 2 months ago

“Large selection of bigger sizes and widths ,all top brands stocked, delivery was very quick”

Helpful Report

Posted 2 months ago

Run and Become is rated 4.9 based on 3,470 reviews