Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,515 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the service I received. Excellent communication via email and quick delivery of my new trail running shoes.”

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Posted 5 days ago

“After some initial issues (mainly website related) I was really impressed with the customer service I received. Thank you!”

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Posted 1 week ago

“Great service and delivery”

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Posted 1 week ago

“Queenta was great. During my visit, she kept me focussed on prioritising comfort over aesthetics. As a result, I ended up with purchasing the right shoes. She also handled my returns efficiently. Thank you, Queenta and Run & Become!”

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Posted 1 week ago

“Great selection of shoes on the website, and my new pair of Brooks arrived within 2 days of ordering - excellent service!”

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Posted 2 weeks ago

“Only shoes that my feet love”

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Posted 2 weeks ago

“Site easy to use, efficient delivery, thanks very much.”

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Posted 3 weeks ago

“The shoes are great. Quick delivery and may order another pair .A bit far to visit your shop. I would recommend that your message on the phone could be clearer . I am not keen to shop online if I can avoid it. I would rather talk to a person . The options on your message became fainter in that respect.”

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Posted 3 weeks ago

“I am most impressed with Run and Become, speedy delivery, good selection. I would certainly recommend and I will be buying from them again”

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Posted 3 weeks ago

“Great service from Run and Become, easy to use website, super fast dispatch / delivery , would highly recommend.”

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Posted 3 weeks ago

“No problems, item sent out promptly 👍”

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Posted 3 weeks ago

“Very efficient service”

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Posted 3 weeks ago

“Great range of shoes, including wider fits, reasonably priced and quick delivery- brilliant!”

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Posted 3 weeks ago

“Excellent service, and delivery.”

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Posted 1 month ago

“Shoes are good Brooks Ghost), though may want to change delivery company Evri to someone more secure like Royal Mail. Evri just dumped the expensive shoes on my doorstep that anyone could have walked off with had I not been in.”

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Posted 1 month ago

“I first came across Run and Become when they had a Shop in Edinburgh. When the shoes I had purchased wore out (during Covid), I phoned them and they were able to despatch the updated model of the shoe I had. Some 2 years later, I needed another pair of rough terrain shoes but my preferred Asics model had ceased, so a pair of La Sportiva Akasha were recommended and were posted out to me. They were perfect. Run and Become, in my experience, really know their customers and their stock so can recommend appropriately. I am now on my 3rd pair of Akashas!”

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Posted 1 month ago

“eeeeeeeeee”

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Posted 1 month ago

“Item received in good time. Happy with service and product.”

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Posted 1 month ago

“I have shopped with Run and Become for over 30 years now, and they have always been helpful, knowledgeable, and fast with their deliveries.10/10 👍”

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Posted 1 month ago

“yet to use but they look perfect”

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Posted 1 month ago

Run and Become is rated 4.9 based on 3,515 reviews