Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Service is always great and dependable. Thus encouraging one to purchase online .”

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Posted 5 years ago

“Loved the vest and shorts both very comfortable”

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Posted 5 years ago

“Initially sent wrong product, but resolved quickly and effectively by manager”

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Posted 5 years ago

“Virtual gait analysis via Whatsapp and subsequent interview was superb”

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Posted 5 years ago

“First class and rapid service”

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Posted 5 years ago

“Great advice”

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Posted 5 years ago

“Really helpful, informative, efficient service. Thank you”

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Posted 5 years ago

“Visited the shop in Victoria. The lady was very helpful, analysed my gait and picked out a variety of running shoes, letting me try them out for short runs. My heart was set on the hoka bondi 6, but even though they didn't feel too tight, the lady advised me it would be best to wait until they had half a size higher in stock as it might lead to pinching later on. I was very thankful for her honest assessment and decided to wait for stock to arrive. In the end, I realised the hoka challenger might be a better fit for for me as it is an all terrain shoe rather than specialised for roads, and so ordered that show via the online run and become store. I am extremely happy with my purchase - my feet are well supported and i no longer experience plantar pain. I highly recommend run and become if you want an honest and highly knowledgeable and tailored service. I can't thank the Victoria branch enough, and am extremely grateful to the lady that helped me. I'll be ordering future shoes when these ones need replacing from this store! :)”

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Posted 5 years ago

“Quick delivery.”

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Posted 5 years ago

“Thoroughly appreciated the free returns when looking for a new pair of trainers for my son during lockdown. 2nd time lucky with quick delivery.”

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Posted 5 years ago

“Very good to deal with”

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Posted 5 years ago

“I was slightly nervous about how well it would work, but the online service went very well. I submitted videos and photos and then had a telephone consultation of what I needed from my trail running shoes. The 'consultant' was knowledgable and friendly and together we selected shoes based on the conversation. I received them and 'test drove' them a few days later. A great fit!”

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Posted 5 years ago

“Great”

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Posted 5 years ago

“Very smooth transaction.”

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Posted 5 years ago

“Fast efficient service. Love that delivery is free 👍🏼”

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Posted 5 years ago

“There are only two running shops that I will go to in the whole of london and Run and Become are one of them. They care about running and they care about you. They know what they are talking about and will help you find the right shoe for you. Amazing service.”

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Posted 5 years ago

“RnB are an important part of our community so support them. Great service and great range.”

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Posted 5 years ago

“Easy to use; helpful guidance for over-pronating runners; swift delivery of shoes; excellent product. I will use Run and Become again!”

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Posted 5 years ago

“Great service and knowledge of their products from friendly staff. Would highly recommend.”

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Posted 5 years ago

“Excellent service so far, trainers delivered on time and as described. Unfortunately not for my feet so have returned for refund, hopefully this will go as smoothly as original purchase.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews