Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Great online experience”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“Usually I like going to run and become but in these times it was not possible.I’m pleased to say that I was delighted with their online service and delivery. Well done run and become you’re still my favourite running shop”

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Posted 5 years ago

“The first item I ordered was out of stock. You suggested a replacement which I accepted, but that turned out to also be out of stock.”

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Posted 5 years ago

“Excellent choice of trainers, speedy delivery and all round high quality service. Also appreciated the option of getting an online gait analysis.”

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Posted 5 years ago

“Amazing quick delivery.”

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Posted 5 years ago

“Excellent advice and service over the phone followed by swift delivery”

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Posted 5 years ago

“Fast delivery, excellent.”

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Posted 5 years ago

“Great help on the telephone and trainers fit like a glove”

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Posted 5 years ago

“I'm really impress with the service from Run and Become. Shipping was faster than I was expecting. I had to exchanged my first order due to size being small and the process run very smoothly. I'm very happy with my first interaction with this retailer and I will think about shopping with Run and Become again in future.”

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Posted 5 years ago

“Arrived within 2 days of ordering. Socks bought as a present so hope they’ll be appreciated. Excellent service!”

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Posted 5 years ago

“service was excellent”

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Posted 5 years ago

“Great Service, I have used run and become for my running shoes for 30 years. I usually have an assessment, the staff are very helpful and as a health professional very impressed by the care they take with their assessments. This year because of Covid I ordered by phone and asked them to send the same model shoe as I had last year. Very helpful staff and quick efficient delivery. Definitely recommend. I did try another running shop a couple of years ago assessments were not to the same standard.”

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Posted 5 years ago

“These trainers are perfect for me! I have taken them out for a test drive twice now and I love them!”

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Posted 5 years ago

“Always swift and prompt service.”

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Posted 5 years ago

“Arrived quickly, great product!”

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Posted 5 years ago

“Great fast service and good communication”

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Posted 5 years ago

“Very nice telephone skills caring”

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Posted 5 years ago

“Great service on line. Quick delivery and if you need to return your item it is very straight forward to do so.”

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Posted 5 years ago

“Good product advice over the phone”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,533 reviews