Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service. I managed to get the delivery address wrong twice but the team sorted it out for me without fuss.”

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Posted 5 years ago

“Professional and honest communication with great product range.”

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Posted 5 years ago

“excellent Customer service on the Phone”

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Posted 5 years ago

“Ordered running shoes on line to be shipped to France. This was no problem at all and the customer service was amazing! Thank you”

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Posted 5 years ago

“Very informative website made selection of correct shoes extremely easily given it is not currently possible to get into shop in person. Arrived very efficiently, without issue. As a runner who has wide feet, their selection of wide fitting shoes exceeds majority of their competitors.”

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Posted 5 years ago

“Had the shoes I wanted in size and fit. 10% club discount. Arrived on time. What’s not to like.”

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Posted 5 years ago

“Really nice to speak to someone from the team over the phone - great idea! Helped me make my decision :)”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Always great service”

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Posted 5 years ago

“There was a problem with the delivery but Kelly sorted it out very quickly and courteously.”

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Posted 5 years ago

“I followed the easy instructions so the Run and Become team could assess by gait. And after a phone call and a few days, the perfect trainers arrived. It couldn't have been easier and I know I've got trainers that wok for me. Thank you”

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Posted 5 years ago

“Since finding the shop in 2001 I have never bought a pair of running trainers from anyone else. And based on my latest experience, I can't see why that will ever change.”

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Posted 5 years ago

“Incredibly helpful with good advice. Polite and quick to respond. Great service and return policy.”

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Posted 5 years ago

“Easy exchanges.”

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Posted 5 years ago

“I received very good service during my “gait analysis” and purchasing my shoes. I was given a few different brands to try and tested them out before purchasing them. Thanks for a great service.”

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Posted 5 years ago

“Great help as always and prompt delivery.”

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Posted 5 years ago

“Quick delivery and well informed.”

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Posted 5 years ago

“Genuine up front people x”

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Posted 5 years ago

“Light and easy to put on/take off. Exactly what I was looking for.”

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Posted 5 years ago

“I have always trusted Run and Become, and the running socks just bought have now survived 25kms of deep puddles and mud giving me not one moment of blister or irritation. Thank you for selecting great products. Love your quality.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,533 reviews