Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 4 years ago

“Run and Become have always been attentive, thoughtful and helpful. I have confidence in their expertise.”

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Posted 4 years ago

“Excellent service. I had to exchange some items (they were a gift) and the staff were really helpful over the phone. The items I ended up with were perfect - so good advice too!”

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Posted 4 years ago

“I ordered my trainers online but it took a bit too long for them to arrive so I went to your shop in Edinburgh and bought another pair as I needed them asap. I had to return the pair I ordered online with obvious reason. Otherwise everything was excellent. Website very easy to navigate and you'll get a chocolate chip with your shoes! (which I didn't returned :D). Overall very happy customer.”

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Posted 4 years ago

“Great choice of gels and nutrition which is what I was looking for, and they arrived really quickly too. The gu gels were brilliant”

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Posted 4 years ago

“Good advice given on choice of shoe brand, transaction quickly done, and delivered in a short space of time.”

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Posted 4 years ago

“Always great service. Tremendous shop!”

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Posted 4 years ago

“I had an issue with a pair of trainers that I bought earlier in the year. Run and Become were superbly quick and efficient at resolving the problem. 10 out of 10 for customer service!!”

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Posted 4 years ago

“Can't fault the ordering and customer service. Quick delivery and easy returns procedure. Excellent!”

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Posted 4 years ago

“Perfekt Shoe my Hausbank has a bunion and some old knee injuries weich caused him trouble during his running trank you no Problem with These hoka bondi 7 Fast delivery geht Service a 100% gratis experience”

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Posted 4 years ago

“My experience was very good. Easy throughout and smooth. Thanks!”

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Posted 4 years ago

“I Bought a pair Hoka Speed goat 4 trail shoes and was pleased that Run and Become give discounts for affiliated club runners. If more retailers did this I’m sure the EA affiliation would go up which would benefit us all. Speedy service, thank you, i'll definitely be using you in future!”

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Posted 4 years ago

“I am a former international runner having represented GB and Wales all over the world. I was sponsored with free kit for many years. There did come a time when I had to buy my own kit, so went to Run and Become for my shoes, where I found the staff very friendly and knowledgeable. They go out of their way to help you and always make every customer welcome. I would recommend them to all athletes/runners at any level of performance! Regards Bernie Plain MBE”

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Posted 4 years ago

“Excellent service in store. Very friendly staff and extremely helpful.”

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Posted 4 years ago

“Runners helping runners. Couldn’t be better!”

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Posted 4 years ago

“Runners helping runners!”

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Posted 4 years ago

“Simple to order on the website, my shoes were despatched very quickly, can't fault it!”

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Posted 4 years ago

“Great service and good quality product at a reasonable price.”

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Posted 4 years ago

“Great socks and great service - Run and Become you have come up trumps again. Thank you! #happyrunner”

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Posted 4 years ago

“Would be good to get confirmation received notifications and timescales for delivery. Didn’t have confirmation of order until notification from Royal Mail.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews