Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great service and fast. Unfortunately, I had to return trainers as they were not suitable for me.”

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Posted 4 years ago

“Hassle free and fast delivery. Love my Hoka One One shoes.”

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Posted 4 years ago

“Great service from friendly staff in store. I rang the oder line and they returned my call with an update as promised. My trainers arrived on time and are great.”

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Posted 4 years ago

“Well, I have been running for nearly 30yrs now and I would have to say these are the most comfortable and cushioning shoes I have ever had. As I’m getting older, I need all the cushioning there is!!! Not to mention, your ad won me over to go and do some more research.. loved the ad and live the shoes”

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Posted 4 years ago

“I ordered a pair of Ron Hill Classic tracksuit bottoms and they came in super quick time..... great service!”

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Posted 4 years ago

“Prompt and efficient service from Run and Become. The jury is out as to whether or not I love the Hoka Speedgoats Wide.”

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Posted 4 years ago

“Product is still On its way but easy to navigate the website.”

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Posted 4 years ago

“Good price and excellent service, order was delivered within days”

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Posted 4 years ago

“Fabulous company, in everything they do. Love their free events, community spirit and fabulous sales service. Thank you!”

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Posted 4 years ago

“Great trainers and an excellent delivery service. So speedy. Thank you.”

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Posted 4 years ago

“Would have been 5 stars if changing password a bit easier. Everything else very good , item arrived in good time with good communication re delivery .”

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Posted 4 years ago

“Excellent service. Very easy to order and my running shoes arrived within 2 days of ordering them on Bank Holiday Monday. My first pair of Hoka One One (Previously only wore Nike and Asics) at a good price and impressed with them so far. Will definitely order from Run and Become again. Highly recommended.”

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Posted 4 years ago

“Run and Become have been fantastic! Amongst other issues (all my own fault), I forgot to add something to my order and received outstanding customer service support for every issue — helpful, a pleasure to deal with, and rapid. Will absolutely be relying on R+B for any future running-related purchases!”

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Posted 4 years ago

“Good selection of product and quick delivery. A happy customer and will definitely buy from again.”

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Posted 4 years ago

“Fast shipping, great quality products and good prices.”

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Posted 4 years ago

“Laura (from Italy) was EXCEPTIONAL! Her knowledge was superb but, what I appreciated the most, was her empathy and patience with me as I had multiple questions and tried on a whole lot of trainers. Laura took the time to hear my current goals and sincerely cared about getting me the best possible trainer to help me reach it. If you have any system to employee recognition, please ensure to include Laura.”

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Posted 4 years ago

“A good breathable mask!”

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Posted 4 years ago

“Straightforward transaction and quick delivery!”

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Posted 4 years ago

“Prompt processing and dispatch and shoes as shown and described.”

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Posted 4 years ago

“I felt I got a really good conversation with someone (Petra) who knew what she was talking about and was keen to find the right products for me. My only concern was that little information was available about the ethical or environmental impact of the trainers on sale. It seems really hard to get performance shoes that don’t hurt the planet or people so I would like Run and Become to perhaps acknowledge that and maybe reference Ethical Consumer’s information to help inform interested consumers.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews