Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with how courteous and helpful the staff in Edinburgh were in sending me images of Asics shoes to help me chose and order in specially a suitable pair from their supplier. They very kindly sent them out promptly to me to try out at home as I couldn't easily collect them myself from their store. I am very happy with my choice and thank them for their excellent service. Jane Appleton”

Helpful Report

Posted 5 years ago

“First rate people and service, both in person and online.”

Helpful Report

Posted 5 years ago

“First time I’d used this company but would definitely do so again. Great website, easy to order and prompt delivery despite it being so close to Christmas. Love my Hoka running shoes as well.”

Helpful Report

Posted 5 years ago

“I can’t fault your service - my lovely new shoes arrived promptly and were on my feet for a road trial within minutes.”

Helpful Report

Posted 5 years ago

“The Assistants in the Cardiff shop were excellent, both in their advice and in their patience. The shoes were not in stock in Cardiff. The arrangements to deliver them by Royal Mail from Edinburgh went smoothly. Many thanks.”

Helpful Report

Posted 5 years ago

“Quick speedy delivery,kept up to date with my order,would use again.”

Helpful Report

Posted 5 years ago

“Fast straightforward service, even close to Christmas.”

Helpful Report

Posted 5 years ago

“Product is fine as had similar before. Was disappointed by Run and Become as the running shoes are a Xmas present for my spouse. I had specifically requested the shoes to be sent in plain packaging with no reference to source for obvious reasons. This request was ignored and now the present is no longer a surprise! Not the best customer service experience. Customers tend to vote with their feet! Shame as all other aspects of purchase was first class.”

Helpful Report

Posted 5 years ago

“Always brilliant customer service, thank you”

Helpful Report

Posted 5 years ago

“Excellent service and advice.”

Helpful Report

Posted 5 years ago

“Great website and online purchase portal. My order was sourced from different locations, but I was kept fully informed of the split delivery. Quick turnaround via Royal Mail. Excellent 10% discount available to Welsh Athletics members.”

Helpful Report

Posted 5 years ago

“My first order with Run and Become. Goods were delivered quickly with correct sizes. A free returns offer gives confidence when ordering as you can never be totally sure that shoes and clothing will fit when you try it on. I'm happy to recommend them.”

Helpful Report

Posted 5 years ago

“Very quick and efficient service”

Helpful Report

Posted 5 years ago

“Good service.”

Helpful Report

Posted 5 years ago

“Item arrived on time. Online shopping experience was smooth.”

Helpful Report

Posted 5 years ago

“As a first time customer I was very impressed with prompt delivery and regular updates on progress. The shoes are great and really snug, perfect for winter runs across the South Downs.”

Helpful Report

Posted 5 years ago

“No thanks”

Helpful Report

Posted 5 years ago

“The item was has described sent within 24 hours plus free postage.A good firm will use again”

Helpful Report

Posted 5 years ago

“Very tasty. Easy to both make and drink. Good drink for runners.”

Helpful Report

Posted 5 years ago

“I am impressed with the easy to use web site and speedy delivery. Always nicer to visit your store but as it is difficult at the moment home delivery is a good choice. I love my new running kit!!”

Helpful Report

Posted 5 years ago

Run and Become is rated 4.9 based on 3,533 reviews