Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Good quality”

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Posted 4 years ago

“Excellent service. Items arrived on time.”

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Posted 4 years ago

“Great site with fast free delivery & returns which gives great peace of mind when ordering. Really please with the service and will definitely use again.”

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Posted 4 years ago

“Excellent customer service. Great gait analysis. Big selection. Would recommend”

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Posted 4 years ago

“I thoroughly recommend Run and Become, I have been a customer for over 20 years, they are fellow runners who understand running and what each individual needs. They are friendly, welcoming, and go out of their way to help, advise and provide the best service. They always have a good range in stock, and will make sure that what you buy is suitable for you.”

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Posted 4 years ago

“i have always been pleased with what i have bought from Run and Become, particularly shoes, because i know they are runners, i appreciate their opinion and i think they only sell things they genuinely rate.”

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Posted 4 years ago

“Hi I got the runnerson time.They were too small,sent back.Vety quick to respond . They are going to send me the bigger size. Lovely runners Thank you. Mary....”

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Posted 4 years ago

“Great products and service !”

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Posted 4 years ago

“Despite my voucher being expired, the team were very sympathetic and accommodating. They allowed me to purchase my item and when realised it was out of stock, contacted me for a revised item and even told me about the 10% discount for being a Scottish Athletic LMS member.”

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Posted 4 years ago

“Excellent service and knowledge”

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Posted 4 years ago

“Excellent service. I managed to get the delivery address wrong twice but the team sorted it out for me without fuss.”

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Posted 4 years ago

“Professional and honest communication with great product range.”

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Posted 4 years ago

“excellent Customer service on the Phone”

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Posted 4 years ago

“Ordered running shoes on line to be shipped to France. This was no problem at all and the customer service was amazing! Thank you”

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Posted 4 years ago

“Very informative website made selection of correct shoes extremely easily given it is not currently possible to get into shop in person. Arrived very efficiently, without issue. As a runner who has wide feet, their selection of wide fitting shoes exceeds majority of their competitors.”

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Posted 4 years ago

“Had the shoes I wanted in size and fit. 10% club discount. Arrived on time. What’s not to like.”

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Posted 4 years ago

“Really nice to speak to someone from the team over the phone - great idea! Helped me make my decision :)”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Always great service”

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Posted 4 years ago

“There was a problem with the delivery but Kelly sorted it out very quickly and courteously.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews