Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“I followed the easy instructions so the Run and Become team could assess by gait. And after a phone call and a few days, the perfect trainers arrived. It couldn't have been easier and I know I've got trainers that wok for me. Thank you”

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Posted 4 years ago

“Since finding the shop in 2001 I have never bought a pair of running trainers from anyone else. And based on my latest experience, I can't see why that will ever change.”

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Posted 4 years ago

“Incredibly helpful with good advice. Polite and quick to respond. Great service and return policy.”

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Posted 4 years ago

“Easy exchanges.”

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Posted 4 years ago

“I received very good service during my “gait analysis” and purchasing my shoes. I was given a few different brands to try and tested them out before purchasing them. Thanks for a great service.”

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Posted 4 years ago

“Great help as always and prompt delivery.”

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Posted 4 years ago

“Quick delivery and well informed.”

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Posted 4 years ago

“Genuine up front people x”

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Posted 4 years ago

“Light and easy to put on/take off. Exactly what I was looking for.”

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Posted 4 years ago

“I have always trusted Run and Become, and the running socks just bought have now survived 25kms of deep puddles and mud giving me not one moment of blister or irritation. Thank you for selecting great products. Love your quality.”

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Posted 4 years ago

“Great online experience”

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Posted 4 years ago

“Excellent customer service.”

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Posted 4 years ago

“Usually I like going to run and become but in these times it was not possible.I’m pleased to say that I was delighted with their online service and delivery. Well done run and become you’re still my favourite running shop”

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Posted 4 years ago

“The first item I ordered was out of stock. You suggested a replacement which I accepted, but that turned out to also be out of stock.”

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Posted 4 years ago

“Excellent choice of trainers, speedy delivery and all round high quality service. Also appreciated the option of getting an online gait analysis.”

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Posted 4 years ago

“Amazing quick delivery.”

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Posted 4 years ago

“Excellent advice and service over the phone followed by swift delivery”

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Posted 4 years ago

“Fast delivery, excellent.”

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Posted 4 years ago

“Great help on the telephone and trainers fit like a glove”

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Posted 4 years ago

“I'm really impress with the service from Run and Become. Shipping was faster than I was expecting. I had to exchanged my first order due to size being small and the process run very smoothly. I'm very happy with my first interaction with this retailer and I will think about shopping with Run and Become again in future.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews