Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Outstanding service. I will return again and again.”

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Posted 4 years ago

“Like the shoes. Returns free label included in order if the fit wasn't right. Quick delivery. Good range of products. Will use Run & Become again.”

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Posted 4 years ago

“Really excellent advice, easy to use for delivery/return.”

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Posted 4 years ago

“Always a pleasure to visit. Staff are enthusiastic and helpful no matter what kind of runner you are.”

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Posted 4 years ago

“Great website. Very informative which made choosing the product painless. Great product delivered promptly. Will be using again.”

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Posted 4 years ago

“Fast delivery and easy returns system. Will definitely use again. Thank you”

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Posted 4 years ago

“I always buy my running shoes from this shop. It was very busy but still provided high quality service.”

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Posted 4 years ago

“Ordering online is easy and quick. They are quick to respond to any queries you might have. Thanks for a great service in these ‘different’ times.”

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Posted 4 years ago

“New costumer to Run and Become, great value for money, leggings and long sleve top, both came on time, excellent fit and quality, ran in them the day they came, very happy costumer, I will use the site again.”

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Posted 4 years ago

“Arrived quickly as advertised, great socks”

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Posted 4 years ago

“Excellent service & delivery as usual”

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Posted 4 years ago

“High quality kit and clothing for all runners - would recommend to anyone”

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Posted 4 years ago

“Ordered a pair of Hoka trainers online on the Friday and they arrived by Monday. Great fast service and shoes.”

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Posted 4 years ago

“Very quick and efficient service - which is why I keep using them.”

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Posted 4 years ago

“Having contacted a few other Hoka dealers who couldn't be bothered to even reply I came across you guys, in particular Dipika. So helpful, friendly and he even listened to me..! I placed an order, and unfortunately one shoe didn't quite fit (my feet, not a shoe issue) so he again went the extra mile trying to find another pair for me in the right colour and kept in touch to let me know what was going on. The return process couldn't have been easier too. I can't recommend you highly enough, and will be back again to buy more as well as pointing others towards your store. I'd come by if I didn't live 300-odd miles away, but from my experience as a mail order customer I'm very impressed.”

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Posted 4 years ago

“No thanks.”

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Posted 4 years ago

“All very efficient and friendly - happy with the shoes - no issues”

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Posted 4 years ago

“Quick service. All goods as advertised and, as usual from R&B, very good quality. Recommended.”

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Posted 4 years ago

“Wide range of choice, expert advice and first class service. I have bought shoes recently in your Edinburgh shop and also online. Thank you once again. The training and support videos online are also very good”

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Posted 4 years ago

“Wonderful race organisers, and super-efficient service from their running store outlet,my order arrived within 48hrs.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews