Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Great range of running products. Excellent service.”

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Posted 5 years ago

“Great design well supported”

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Posted 5 years ago

“Updated, i recieved! 5 STARS”

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Posted 5 years ago

“Excellent online service.”

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Posted 5 years ago

“Was always a great service in their Edinburgh shop and the online service is as good.”

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Posted 5 years ago

“Very personalised approach, very detailed and helpful. Have bought from them for last 17 years and will gladly continue to do so.”

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Posted 5 years ago

“Very easy to find the product I was after on the website and it arrived quickly.”

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Posted 5 years ago

“The delivery was incredibly quick and the products were great. Thanks so much”

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Posted 5 years ago

“Prompt service, and a great pair of trail running shoes to see me through lockdown. Thanks!”

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Posted 5 years ago

“Great value and my trainers arrived within a couple of days. Very happy!”

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Posted 5 years ago

“Very pleased with service 🤙🤙”

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Posted 5 years ago

“Got my shoes very quick and no hassle and yes if u had the shoe am looking for at min I wud be ordering now. But u don’t have Nike zoom fly3”

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Posted 5 years ago

“Superb quick and efficient service”

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Posted 5 years ago

“I’m reluctant to buy on-line. I always like to try things on before l purchase. Often l go to a shop with a particular piece of kit in mind but come away with something else because it fits and looks better. Due to the current lockdown l had no choice but to buy on line. Your website is as good as any but l liked the online follow up and the unexpected email comments of the owner after l had purchased what l wanted. I felt reassured that l was being looked after. The kit l purchased was good too.”

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Posted 5 years ago

“Good information on the web site about products. Easy to navigate and everything arrived promptly, quality products.”

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Posted 5 years ago

“All went well”

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Posted 5 years ago

“Was worried about ordering on-line and not trying on in shop because I have had problems with my feet/running injuries. In the end I had to due to Covid. I could not have been happier with the phone consultation or the trainers when they arrived. They are perfect for me. Nothing was too much for the Run and Become star on the other end of the phone. She managed to answer all my questions and more. I ordered Brooks trail shoes a size up and they are SO comfortable. This is my third pair of trainers from this amazing shop. Thanks so much guys! I wouldn't shop anywhere else.”

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Posted 5 years ago

“I am only a short distance 5k runner but was experiencing both ankle and knee pain when I arranged a phone consultation with Petra. I didn't think it would be possible to assess my gait and technique during the lockdown but after providing a series of photos and videos, Petra analysed and recommended suitable trainers. I am now able to run without pain and with happy feet that are supported. Thank you Petra - for making this all possible at distance - your knowledge and expertise made me feel very confident in Run and Become. X”

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Posted 5 years ago

“Always an excellent service. They take so much trouble to get the right fit. Fortunately, because they keep a record of my size I was able to buy the correct fit from them on line. Had bought similar trainers more cheaply elsewhere on line but couldn't get the correct width, Consequently, several expensive trips to the chiropodist.”

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Posted 5 years ago

“My order came incredibly quickly and was very nicely packed. Everything was as described, really happy with this order!”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews